Position Details

Salary $148K – $223K USD / year

Type Full-Time

Experience senior

Exp. Years 5+ years

Education Degree in Industrial Engineering, Supply Chain Management, Computer Science, or related technical field (or equivalent relevant experience)

Category Software Engineering

About this role

Senior Member of Technical Staff, AI Research at Salesforce, building and incubating agentic AI platforms and ML systems with customers and teams to drive next-gen AI capabilities.

Key Responsibilities

Incubate agentic AI systems with customers
Design and implement ML solutions
Collaborate with researchers and engineers
Contribute to product roadmap
Mentor junior engineers

Technical Overview

Strong ML foundation with production-grade experience in agentic AI, LLMs, RL, APIs, data architectures; familiarity with Salesforce ecosystem and AI research collaboration.

Ideal Candidate

The ideal candidate is a senior ML engineer with deep experience in agentic AI, LLMs, and RL, capable of delivering high-impact ML systems that ship, with strong collaboration with product and customers.

Must-Have Skills

Exceptional engineering skillsExpert in at least one programming language such as Python or C++Deep ML knowledge with implementation track records (LLMsRLagentic systems)Patience and resilience to build exceptional product experienceCollaborative with teams; customer-facing

Nice-to-Have Skills

Exposure to Salesforce will be a plusHands-on familiarity with Salesforce CRM and Agentforce platformData360 familiarityExperience with RegrelloCoupao9 SolutionsBlue Yonder

Tools & Platforms

SalesforcePythonC++Agentforce platformData 360

Required Skills

Exceptional engineering skills; Expert in Python or C++; Deep ML knowledge (LLMRLagentic systems); APIs; data architecture; cloud-native platforms; collaborative; customer-facing

Hard Skills

PythonC++Machine LearningLLMReinforcement LearningAPIsData architectureAgentic systemsCloud-native platforms

Soft Skills

CollaborativeProactiveBias to actionExecutive communicationMentorship

Certifications

Preferred

MBA or advanced degree in Industrial EngineeringSupply Chain Managementor Operations Research

Industry & Role

Industry SaaS

Job Function Lead AI research engineering efforts to incubate and scale agentic AI capabilities within Salesforce

Role Subtype Senior Member of Technical Staff

Tech Domains Salesforce, AI & Machine Learning, Python, Tableau, Power BI

Keywords for Your Resume

senior member of technical staffai researchmachine learningpythoncppllmreinforcement learningagenticapissalesforcedata 360agentforcepocrpoengineering leadershipobservabilitytelemetrycloud-native platformsstakeholder managementSalesforcePythonC++Machine LearningLLMAgentic AIAPIsData architectureAgentforce platformData 360

Deal Breakers

Lack of strong ML implementation track record, No experience with at least one programming language (Python or C++), No exposure to agentic AI or LLMs

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