✦ Luna Orbit — Healthcare & Medical

Senior Multimedia Learning Developer

at iRhythm Technologies

📍 Remote, US Remote 💰 $115K – $149K USD / year Posted March 03, 2026
Apply Now → ← Browse All Jobs

Position Details

Salary $115K – $149K USD / year
Type Full-Time
Experience mid
Exp. Years 2+ years
Education Not specified
Category Healthcare & Medical

About this role

This role provides application support for healthcare IT systems, focusing on EMR optimization, troubleshooting, and customer training in a remote setting.

Key Responsibilities

  • Support EMR optimization
  • Troubleshoot business applications
  • Provide customer training
  • Escalate issues
  • Ensure customer success

Technical Overview

Supports healthcare applications, EMR systems, troubleshooting, configuration, workflow optimization, and training delivery.

Ideal Candidate

The ideal candidate is an experienced healthcare IT support specialist with at least 2 years supporting EMR systems and business applications, capable of troubleshooting and providing excellent customer service remotely.

Must-Have Skills

Customer service/supportTroubleshooting business applicationsEMR knowledgeEffective communication

Nice-to-Have Skills

Healthcare IT experienceTraining deliveryConfiguration skills

Tools & Platforms

MS Office SuiteBrowser-based applicationsHealthcare software platforms

Required Skills

Customer ServiceTechnical SupportBusiness Application TroubleshootingEMRHealthcare ITConfigurationWorkflow OptimizationTraining

Hard Skills

Customer ServiceTechnical SupportBusiness Application TroubleshootingEMRElectronic Medical RecordsHealthcare ITConfigurationWorkflow OptimizationTraining

Soft Skills

CommunicationOrganizationPublic SpeakingCustomer ServiceProblem Solving

Certifications

Required

Applicable product certifications (within 90 days of hire)

Industry & Role

Industry Healthcare IT
Job Function Application support specialist for healthcare IT systems

Keywords for Your Resume

Customer ServiceTechnical SupportBusiness Application TroubleshootingEMRElectronic Medical RecordsHealthcare ITConfigurationWorkflow OptimizationTrainingCustomer supportProduct supportOnboardingProduct educationTroubleshooting

Deal Breakers

Lack of healthcare IT experience, No experience with EMR systems, Inability to obtain required certifications within 90 days

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile