About this role
This role involves supporting and troubleshooting enterprise network infrastructure, including data center technologies, routing, switching, and cloud integrations.
Key Responsibilities
- Troubleshooting network issues
- Implementing network changes
- Supporting data center technologies
- Proactively resolving issues
- Participating in problem management
Technical Overview
The technical environment includes enterprise networking protocols, Cisco and F5 load balancers, wireless technologies, and cloud platforms like Azure and AWS.
Ideal Candidate
The ideal candidate is a senior network support engineer with at least 5 years of hands-on experience in enterprise network environments, possessing deep knowledge of routing, switching, and network protocols. They should have relevant certifications like Cisco CCNP and experience with data center and cloud technologies.
Must-Have Skills
Bachelor's degree in Computer ScienceTelecommunication or equivalentMin. 5 years of hands-on experience in network engineering or network supportDeep knowledge in TCP/IProuting (OSPFBGP)switching (EthernetSTPLACPVTP) and other network technologies and protocolsUnderstanding of IT Service Management (ITSM) and IT Infrastructure Libraries (ITIL) processesGood communication and documentation abilitiesFluent English
Nice-to-Have Skills
Cisco CCNP or other equivalent or higher network certificationExperience with F5 BigIP Load BalancersPractical experience with Enterprise wireless technologiesExperience with Cisco ISE or Aruba ClearPassHands-on experience with Cisco Nexus switching platformsPublic Cloud (AzureAWS)
Tools & Platforms
F5 BigIPCisco 9800 controllersAruba networksCisco ISECisco ACIAzureAWS
Required Skills
TCP/IPRoutingOSPFBGPSwitchingEthernetSTPLACPVTPICMPARPPort-securityITILCisco CCNPF5 BigIPData Center TechnologiesCloudAzureAWS
Hard Skills
TCP/IPRoutingOSPFBGPSwitchingEthernetSTPLACPVTPICMPARPPort-securityITILIT Service ManagementCisco CCNPF5 BigIP Load BalancersEnterprise wireless technologiesCisco 9800 controllersAruba networksCisco ISECisco ACIPublic CloudAzureAmazon Web ServicesAWS
Soft Skills
Good communicationDocumentation abilities
Certifications
Required
Cisco CCNP
Preferred
Other equivalent or higher network certification
Keywords for Your Resume
Senior Network Support EngineerTCP/IPRoutingOSPFBGPSwitchingEthernetSTPLACPVTPICMPARPPort-securityITILIT Service ManagementCisco CCNPF5 BigIP Load BalancersEnterprise wireless technologiesCisco 9800 controllersAruba networksCisco ISECisco ACIAzureAWSF5 BigIPNetwork SupportData Center Technologies
Deal Breakers
Lack of 5+ years experience in network support, No Cisco CCNP or equivalent certification, Inability to communicate fluently in English
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile