Position Details

Salary $118K – $178K USD / year

Type Full-Time

Experience senior

Exp. Years 3+ years

Education Bachelor's degree (BS/BA) desired

Category Networking & Telecom

About this role

Senior Network Technology Support at AT&T focusing on leading triage and remediation of complex network issues across Optical/IP Core/Mobility networks, with required advanced security designations and vendor collaboration.

Key Responsibilities

Lead triage and remediation of acute and chronic network issues
Collaborate with support teams and vendors
Ensure network configurations meet performance and reliability targets
Monitor network using alarm/KPI systems
Manage deployment and configuration of network devices

Technical Overview

Responsibilities include advanced troubleshooting, proactive network monitoring, device configuration/deployment, cross-team collaboration with vendors and DevOps, and maintaining thorough documentation.

Ideal Candidate

The ideal candidate is a senior network engineer with 3+ years of wireless/network experience, CWDP/CWNA/ECSE certified, capable of leading triage and remediation efforts and mentoring junior staff while working onsite at AT&T locations.

Must-Have Skills

3+ years of related experienceCWDP (Certified Wireless Design Professional) or CWNA (Certified Wireless Network Administrator) and ECSEDesign

Required Skills

Bachelor's degree; 3+ years; CWDP; CWNA; ECSE; Troubleshooting; Network Monitoring; Configuration; Deployment; Alarm monitoring; KPI monitoring; End-to-end services; Vendor coordination; DevOps

Hard Skills

TroubleshootingNetwork MonitoringConfigurationDeploymentAlarm monitoringKPI monitoringDocumentationReportingEnd-to-end servicesVendor coordinationDevOps

Soft Skills

LeadershipMentoringCollaborationCommunicationStrategic thinking

Certifications

Required

CWDP (Certified Wireless Design Professional)CWNA (Certified Wireless Network Administrator)ECSE

Industry & Role

Industry Telecom

Job Function Lead triage and remediation of complex network issues for AT&T’s Optical/IP Core/Mobility networks

Role Subtype Senior Network Engineer

Tech Domains Python, Excel, SQL / PostgreSQL, Power BI

Keywords for Your Resume

Analyst/ Associate - High Yield HealthcareBank of AmericaCWDPCWNAECSE3+ yearsnetwork troubleshootingnetwork monitoringconfigurationdeploymentvendor coordinationDevOpsalarm monitoringKPI monitoringend-to-end servicesfinancial modelingUS GAAPPythonExcelEnd-to-end services

Deal Breakers

CWDP or CWNA and ECSE certifications required, Onsite work at Atlanta or Dallas, Bachelor's degree preferred

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