Position Details

Type Not Specified

Experience senior

Exp. Years Not specified

Education Not specified

Category DevOps & SRE

About this role

As a Senior Platform Engineer on Kraken’s Reliability - Observability team, you will implement and improve monitoring and alerting across the platform. You will partner with product teams to define observability best practices, build dashboards, and support a transition to on-call over the next six months.

Key Responsibilities

Support and implement monitoring and alerting strategy
Define and uphold observability best practices
Partner with product teams to implement observability tooling
Build dashboards for bespoke use cases and requirements
Support engineering teams during on-call transition

Technical Overview

Technical focus is on observability for platform reliability: monitoring/alerting strategy, dashboarding, and reliability practices across multiple products and platforms, with a key operational component of supporting on-call readiness.

Ideal Candidate

The ideal candidate is a Senior Platform Engineer who is strong in observability and reliability, with deep experience implementing monitoring and alerting strategies and defining observability best practices. They can partner with product teams to deliver dashboards and support engineering teams as they transition into on-call responsibilities.

Must-Have Skills

Support and implement monitoring and alerting strategy across Kraken’s customer businessDefine and uphold observability best practices across multiple products and platformsImprove monitoring and alerting across the product suiteSupport engineering teams as they transition to on-call over the next six monthsHelp product teams build best-in-class dashboards

Required Skills

Observabilitymonitoringalertingobservability best practicesreliabilityavailabilityperformancescalabilitydashboardson-call supportengineering collaboration

Hard Skills

ObservabilityMonitoringAlertingObservability best practicesReliability engineeringPerformance and scalabilityAvailability engineeringIncident/on-call supportDashboardsEngineering collaborationCustomer Information Systems (CIS)billingmeter data managementCRMAI-driven communications

Soft Skills

AutonomyNavigating unclear requirementsAsking questionsMoving forward with incomplete informationHigh trust collaborationPartnership with product teams

Industry & Role

Industry Energy

Job Function Improve observability and reliability by delivering monitoring, alerting, and dashboards for scalable platform operations.

Role Subtype Site Reliability Engineer

Tech Domains DevOps & SRE

Keywords for Your Resume

Senior Platform EngineerPlatform EngineerObservabilityReliabilityMonitoringAlertingobservability best practicesavailabilityperformancescalabilitydashboardson-callproduct teamsengineering teamscustomer businessmultiple products and platformsmonitoring and alerting strategysupport engineering teamsreliability across the organisationautonomyreliability

Deal Breakers

Must demonstrate experience with observability (monitoring and alerting) and reliability best practices, Must have experience supporting on-call operations or on-call transitions

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Senior Platform Engineer - Observability

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