Position Details

Type Full-Time

Experience senior

Exp. Years 8-10 years

Education Bachelor’s degree in Computer Science, Engineering, Data Science, Business, or a related field, or relevant job experience

Category Product Management

About this role

Senior Product Manager for AI Member Experience at Rocket Lawyer, building AI-powered SaaS features to improve user engagement and retention. You will translate data and AI outputs into actionable product capabilities and drive the Rocket Copilot roadmap with a strong voice of the customer.

Key Responsibilities

Create Insight-to-Action Product Experiences
Drive Engagement-Centric Roadmap Strategy
Develop AI-Powered UX Benchmarking
Data Driven Product Development
Product-Led Growth Strategy

Technical Overview

Role centers on AI-enabled SaaS product development, funnel metrics, and UX-focused engagement strategies. You will define and monitor metrics, lead cross-functional initiatives, and balance data-driven decisions with product intuition to increase session frequency and reduce churn.

Ideal Candidate

The ideal candidate is a senior product manager with 8-10 years in software product development, focusing on AI-driven engagement for B2B/B2C SaaS products. They should have proven experience building or launching agentic AI-enabled products and translating data-driven insights into actionable growth strategies that improve retention and LTV.

Must-Have Skills

8-10 years of software Product Development experience4 years focused on optimizing AI-driven user engagementBachelor’s degree in Computer ScienceEngineeringData ScienceBusinessor a related fieldor relevant job experienceExperience building or launching products that leverage agentic AI systems

Nice-to-Have Skills

Experience building or launching products that leverage agentic AI systemsExperience in legal tech industry

Required Skills

AIagentic AIagentic AI systemsSaaSSoftware as a Serviceproduct-led growthdata-driven product developmentUX benchmarkingRocket Copilotretentionlifetime valuesession frequencyVoice of the Customercross-functional collaborationstakeholder managementon-sitelegal techB2B SaaS

Hard Skills

AIArtificial Intelligenceagentic AIagentic AI systemsSaaSSoftware as a Serviceproduct-led growthdata-driven product developmentUX benchmarkingRocket Copilotretentionlifetime valuesession frequencyVoice of the Customercross-functional collaborationstakeholder managementonsitelegal techB2B SaaS

Soft Skills

Excellent communication skillsOwnership mentalityBias for actionGrowth mindsetVoice of the CustomerRespectful debateWin-win decisionsCross-functional collaboration

Industry & Role

Industry SaaS

Job Function Lead AI-powered product management for Rocket Lawyer's SaaS platform, translating data and AI insights into action to grow user engagement and retention

Role Subtype Senior Product Manager

Keywords for Your Resume

senior product managerSenior Product ManagerAIArtificial Intelligenceagentic AIagentic AI systemsSaaSSoftware as a Serviceproduct-led growthdata-driven product developmentUX benchmarkingRocket Copilotretentionlifetime valuesession frequencyVoice of the Customercross-functional collaborationstakeholder managementon-sitelegal techb2b saas

Deal Breakers

Less than 8 years of software product development experience, Less than 4 years focused on AI-driven user engagement, No experience building or launching products with agentic AI systems, No SaaS/B2B experience

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Senior Product Manager, AI Member Experience

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