Position Details

Type Full-Time

Experience senior

Exp. Years Not specified

Education Not specified

Category Product Management

About this role

PagerDuty is seeking a Senior Product Manager for their AIOps platform to lead the development of AI-driven event orchestration and automation tools, enhancing digital operations for enterprise customers.

Key Responsibilities

Research customer needs and define product roadmap
Develop and evangelize AIOps strategy
Collaborate with engineering and UX teams
Integrate with observability systems
Support product growth and differentiation

Technical Overview

Role involves working with AI/ML technologies, event orchestration, automation, application and infrastructure monitoring, and SaaS cloud platforms.

Ideal Candidate

The ideal candidate is a senior product manager with experience in AI/ML, event orchestration, and automation within SaaS or digital operations platforms. They possess strong technical understanding, customer-centric mindset, and strategic vision for product development.

Must-Have Skills

Deep understanding of applications and infrastructure monitoringStrong technical acumenBasic SQL knowledgeCustomer needs researchRoadmap development

Nice-to-Have Skills

AI/ML experienceEvent orchestrationAutomation capabilitiesExperience with DevOpsExperience with cloud platforms

Tools & Platforms

PagerDuty Operations CloudAI/ML toolsEvent orchestration platforms

Required Skills

AI/MLArtificial IntelligenceEvent OrchestrationAutomationSQLApplication MonitoringInfrastructure MonitoringObservability SystemsEvent-Driven AutomationProduct Roadmap DevelopmentCustomer Needs Research

Hard Skills

Soft Skills

collaborativecustomer-focusedstrategic thinkingcommunicationrelationship buildingproblem-solvingteamwork

Industry & Role

Industry SaaS, Digital Operations Management

Job Function Lead product development for AI-powered event orchestration and automation in digital operations

Keywords for Your Resume

Senior Product ManagerAIOpsArtificial IntelligenceAI/MLEvent OrchestrationAutomationSQLApplication MonitoringInfrastructure MonitoringObservability SystemsEvent-Driven AutomationProduct RoadmapCustomer Needs ResearchDevOpsCloud Platforms

Deal Breakers

Lack of experience with AI/ML or event orchestration, No background in infrastructure or application monitoring, Unwillingness to work in hybrid environment, No experience with SaaS platforms

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Senior Product Manager, AIOps

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