✦ Luna Orbit — Product Management

Senior Product Manager, Client Engagement

at Headway

📍 New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States Unknown Posted March 19, 2026
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Position Details

Type Full-Time
Experience senior
Exp. Years 5+ years
Education Not specified
Category Product Management

About this role

Headway seeks a senior product manager to develop and enhance AI-driven telehealth tools, focusing on clinical workflows and patient-provider engagement within a healthcare SaaS platform.

Key Responsibilities

  • Design clinical workflows
  • Integrate AI features
  • Collaborate with engineering
  • Improve user experience
  • Scale telehealth solutions

Technical Overview

Role involves managing AI integrations, telehealth platform development, workflow optimization, and data analysis to improve care delivery.

Ideal Candidate

The ideal candidate is a senior product manager with over 5 years of experience in healthcare SaaS, specializing in AI and telehealth workflows, with a strong focus on user experience and clinical process improvement.

Must-Have Skills

5+ years of product management experienceAITelehealthWorkflow designData analysis

Nice-to-Have Skills

AI-powered note-takingOperational efficiencyEnd-to-end care experienceClinical workflows

Tools & Platforms

AI toolsTelehealth platformsData analytics tools

Required Skills

AItelehealthworkflow designdata analysisproduct managementuser experience

Hard Skills

Product DevelopmentAIArtificial IntelligenceTelehealthWorkflow DesignUser ExperienceClinical WorkflowsData-Driven Decision MakingPartner Collaboration

Soft Skills

CollaborationUser FocusProblem SolvingCommunicationResults Driven

Industry & Role

Industry Healthcare & Medical, SaaS
Job Function Manage product development of AI-enabled telehealth and clinical workflow tools in a healthcare SaaS setting.
Role Subtype Product Manager

Keywords for Your Resume

Senior Product ManagerProduct ManagementAIArtificial IntelligenceTelehealthWorkflowData analysisUser experienceClinical workflowsAI-powered note-takingHealthcare SaaSProvider toolsPatient engagementRemote workProduct developmentworkflow designdata analysisuser experienceclinical workflowshealthcare SaaSpatient engagement

Deal Breakers

Less than 5 years of product management experience, No experience with AI or telehealth, Lack of healthcare SaaS background

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