Position Details

Type Not Specified

Experience senior

Exp. Years Not specified

Education Not specified

Category Cloud & Infrastructure

About this role

This role involves managing innovative cloud support products at AWS, focusing on customer success, data analysis, and product strategy. The candidate will work closely with engineering and business teams to deliver impactful solutions.

Key Responsibilities

Own product strategy
Drive customer success
Collaborate with engineering
Prioritize roadmap
Improve delivery speed

Technical Overview

The role requires a technical background in cloud computing, data-driven products, and AWS services, with skills in product lifecycle management, customer engagement, and data analysis.

Ideal Candidate

The ideal candidate is a senior product manager with extensive experience in cloud services, particularly AWS, and a strong technical background. They excel in data analysis, stakeholder management, and driving innovative cloud products at scale.

Must-Have Skills

Product ManagementAWSCustomer interactionData analysisTechnical background

Nice-to-Have Skills

AIData-driven productsRoadmap prioritizationCloud products

Tools & Platforms

AWSAmazon Web Services

Required Skills

Product ManagementAWSAmazon Web ServicesAIData analysisCustomer interactionCloud productsSupportIncident responseProactive assistance

Hard Skills

Product ManagementAWSAmazon Web ServicesAIData-driven productsRoadmap prioritizationCustomer interactionData analysisTechnical backgroundCloud products

Soft Skills

Problem-solvingBusiness judgmentStakeholder managementCommunicationLeadershipStrategic thinkingCollaborationInnovation

Industry & Role

Industry Technology / Cloud Computing

Job Function Manage and develop cloud support products to enhance customer outcomes

Role Subtype Product Management

Tech Domains Amazon Web Services, AI, Data analysis

Keywords for Your Resume

Product ManagementAWSAmazon Web ServicesAIData-driven productsRoadmap prioritizationCustomer interactionData analysisTechnical backgroundCloud productsSupportIncident responseProactive assistanceCustomer successCloud modernizationproduct managementawsamazon web servicesaidata analysiscustomer interactioncloud productssupportincident responseproactive assistance

Deal Breakers

Lack of technical background, No experience with AWS or cloud products, No stakeholder management experience

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Senior Product Manager - Technical (External Services), AWS Support and Operations

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