✦ Luna Orbit — Product Management

Senior Product Manager, Web

at Intercom

📍 Dublin, Ireland Onsite Posted March 19, 2026
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Position Details

Type Full-Time
Experience senior
Exp. Years Not specified
Education Not specified
Category Product Management

About this role

This role involves managing the development of web-based narratives and storytelling pages to enhance customer engagement and communicate the company's AI customer service solutions.

Key Responsibilities

  • Lead storytelling pages from concept to launch
  • Translate messaging into web content
  • Collaborate with designers and engineers
  • Ensure content clarity and engagement
  • Measure and optimize page performance

Technical Overview

Focus on digital storytelling, web content, content strategy, and collaboration with marketing and design teams.

Ideal Candidate

The ideal candidate is a senior product manager with a strong background in digital storytelling, web experience, and product marketing. They excel at creating compelling web narratives, collaborating with cross-functional teams, and delivering impactful digital content.

Must-Have Skills

Product management or product marketingWeb experienceNarrative communicationCollaboration with cross-functional teams

Nice-to-Have Skills

Digital storytellingContent strategyBrand storytellingHigh-performing web pages

Tools & Platforms

Content Management SystemsWeb analytics tools

Required Skills

Product managementweb experiencedigital storytellingcontent creationcollaborationproject managementstorytellingcopywriting

Hard Skills

Web developmentDigital storytellingProduct marketingWeb designContent creationProject managementCollaborationStorytellingCopywriting

Soft Skills

CommunicationCollaborationDecision-makingCreativityProject deliveryImpact measurement

Industry & Role

Industry SaaS
Job Function Manage web storytelling and content development for customer engagement
Role Subtype Product Manager

Keywords for Your Resume

Senior Product ManagerWebProduct marketingDigital storytellingWeb experiencesContent creationStorytellingCopywritingProject managementCollaborationImpact measurementContent strategyBrand storytellingHigh-performing web pagesOnsiteproduct managerweb experiencedigital storytellingcontent creationcollaborationproject deliverystorytellingcopywritingweb designimpact measurement

Deal Breakers

Lack of web or digital storytelling experience, No product marketing background, Inability to collaborate with cross-functional teams

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