✦ Luna Orbit — Sales & Business Development

Senior Sales Director, Strategic Retail

at Braze

📍 Chicago Onsite Posted March 12, 2026
Type Full-Time
Experience senior
Exp. Years 10+ years
Education Not specified
Category Sales & Business Development

This role leads SaaS sales teams focused on customer journey orchestration, developing strategies to expand market presence and customer base in retail and consumer sectors.

  • Lead sales teams
  • Develop go-to-market strategies
  • Expand customer base
  • Develop sales playbooks
  • Vertical industry focus

While primarily a sales leadership role, the candidate should understand SaaS platforms, go-to-market strategies, and industry-specific sales processes.

The ideal candidate is a senior sales leader with at least 10 years of experience managing strategic account teams in SaaS or related industries. They possess strong business acumen, industry-specific knowledge in retail or consumer goods, and a proven track record of developing sales strategies and expanding customer bases.

10+ years of successful sales leadershipexperience leading strategic account teamsdeveloping go-to-market strategiesvertical industry experienceteam recruitment and development
retail and consumer goods sector experienceSaaS sales experiencecustomer success managementmarket analysissales enablement
CRMSalesforceMicrosoft OfficeSales enablement tools
Senior Sales DirectorCustomer Journey Orchestrationgo-to-market strategiessales playbooksverticalizationteam leadershipclient developmentretailconsumer goodsSaaSsalesbusiness developmentmarket expansioncustomer relationship managementteam buildingstrategic sales
SaaSCustomer Journey Orchestrationgo-to-market strategiessales playbooksverticalizationteam leadershipcustomer relationship managementbusiness acumenclient developmentmarket expansion
leadershipteam buildingcommunicationstrategic thinkingcollaborationproblem-solvingadaptabilitymentoring
Industry SaaS
Job Function Sales leadership and strategy development for SaaS products
Senior Sales DirectorCustomer Journey Orchestrationgo-to-market strategiessales playbooksverticalizationteam leadershipclient developmentretailconsumer goodsSaaSsalesbusiness developmentmarket expansioncustomer relationship managementteam buildingstrategic sales

Less than 10 years of sales leadership experience, Lack of experience in retail or consumer goods sectors, Inability to lead and develop teams, No SaaS sales background, Unwillingness to work onsite in Chicago

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