Position Details
About this role
This role involves building product demos, providing technical expertise in AI customer experience solutions, and supporting pre-sales activities to help prospects understand Crescendo's offerings.
Key Responsibilities
- Build and present product demos
- Assist in discovery sessions
- Collaborate with sales and engineering
- Create service models and cost estimates
- Support customer feedback and solution alignment
Technical Overview
The technical scope includes AI messaging and voice assistants, quality assurance, and customer engagement tools, with a focus on CX transformation.
Ideal Candidate
The ideal candidate is a mid-level sales engineer with 3+ years of experience in AI and customer experience solutions, capable of building demos, conducting discovery sessions, and collaborating with sales and engineering teams.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience in AI or CX solutions, No experience with product demos or discovery sessions, Inability to collaborate with sales or engineering teams
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