Position Details

Salary $86K – $145K USD / year

Type Full-Time

Experience senior

Exp. Years 3+ years

Education Not specified

Category Business Analysis

About this role

Senior Salesforce Business Analyst supporting Frontline Products, partnering with Sales to align processes, safeguard data integrity, and build scalable analysis and reporting capabilities. Involves translating sales processes into Salesforce requirements, supporting testing, and maintaining runbooks.

Key Responsibilities

Document current-state processes; Lead discovery activities; Translate business needs into user stories with acceptance criteria; Plan and execute structured QA/UAT; Maintain documentation and runbooks

Technical Overview

Stack includes Salesforce CRM with admin experience, SQL-based data analysis, Excel/Google Sheets for analytics, and QA/UAT across CRM features. Works with Sales Ops and Product & Engineering in Agile ceremonies.

Ideal Candidate

The ideal candidate is a Senior Salesforce Business Analyst with 3+ years supporting sales organizations, strong Salesforce and admin experience, and proficiency in SQL, Excel, and data analysis. They should excel at translating business needs into user stories and collaborating across Sales, Ops, and Product teams.

Must-Have Skills

Salesforce experience is requiredSalesforce administrator experience and exposure to system integrationsworkflowsand automations are preferredAdvanced Excel or Google Sheets skillsStrong understanding of sales processesAbility to translate business needs into actionable user stories

Nice-to-Have Skills

Salesforce AdminSystem integrationsWorkflowsAutomations

Tools & Platforms

SalesforceExcelGoogle SheetsSQL

Required Skills

Salesforce; Salesforce Admin; SQL; Excel; Google Sheets; QA/UAT; Agile; Backlog refinement; Dashboards; Reports; Data analysis; Data integrity; Stakeholder management; Testing; CRM migrations

Hard Skills

SalesforceSalesforce AdminSQLExcelGoogle SheetsQA/UATAgileBacklog refinementDashboardsReportsData analysisData integrityStakeholder managementTestingCRM migrations

Soft Skills

detail-orientedorganizedcommunicationcollaborationproblem-solving

Certifications

Preferred

Salesforce Administrator

Industry & Role

Industry SaaS

Job Function Translate sales processes into Salesforce requirements and deliver scalable analytics and reporting for Frontline teams.

Role Subtype Salesforce Business Analyst

Tech Domains Salesforce, SQL / PostgreSQL, Tableau, Power BI, Tableau

Keywords for Your Resume

senior salesforce business analystsalesforcesalesforce adminsqlexcelgoogle sheetsqa/uatagilebacklog refinementdashboardsreportsdata analysisdata integritycrm migrationsremoteusfrontline productsstakeholder management

Deal Breakers

No Salesforce experience, No SQL experience, Not willing to work remotely, Less than 3 years of relevant experience

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