Position Details
About this role
This role provides service support and leadership for Boston Scientific's capital equipment, focusing on product supportability, service infrastructure, and resolving field issues throughout the product lifecycle.
Key Responsibilities
- Support product supportability and service infrastructure
- Develop and implement service plans
- Coordinate problem resolution and escalations
- Interface with design engineers for product improvements
- Support product lifecycle management
Technical Overview
The position involves interfacing with design and manufacturing teams, developing service plans, and managing escalations to ensure reliable and maintainable medical devices.
Ideal Candidate
The ideal candidate is a mid-level Service Development Engineer with at least 5 years of experience supporting capital medical equipment. They excel in product support, troubleshooting, and cross-functional collaboration to improve serviceability and resolve field issues.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with capital medical equipment, No experience in service support or product supportability, Unfamiliarity with medical device standards
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile