✦ Luna Orbit — ERP & CRM Systems

Senior ServiceNow Analyst

at Releady

📍 Remote, US Remote 💰 $75 – $80 USD / year Posted March 04, 2026
Salary $75 – $80 USD / year
Type Contract
Experience senior
Exp. Years 7+ years
Education College degree or equivalent experience
Category ERP & CRM Systems

This role involves managing and supporting ServiceNow HR Service Delivery modules for a healthcare client, ensuring platform stability, optimizing workflows, and supporting integrations.

  • Lead HRSD architecture
  • Support platform operations
  • Develop workflows and scripts
  • Maintain integrations
  • Create reports and dashboards

Technical scope includes ServiceNow platform administration, scripting, workflow automation, and HR module support, with a focus on HR case management, virtual agents, and data management.

The ideal candidate is a senior ServiceNow analyst with at least 7 years of experience, specializing in HR Service Delivery modules. They possess strong scripting, workflow design, and platform support skills, with a proven track record of managing enterprise HR systems.

ServiceNow HR Service DeliveryScriptingWorkflow DesignPlatform SupportHR Technology
Agile MethodologyPlatform ArchitectureITIL
ServiceNowFlow DesignerService Portal
ServiceNowHR Service DeliveryHRSDWorkflow DesignScriptingPlatform SupportData Import/ExportVirtual Agent
ServiceNowServiceNow HR Service DeliveryHRSDServiceNow formsWorkflowsFlow DesignerTransform MapsWeb ServicesInbound Email ActionsSLAsScheduled JobsScripting ModulesClient ScriptsUI PoliciesBusiness RulesHR Case ManagementCOE SecurityVirtual AgentHR Knowledge ManagementLifecycle EventsService PortalDashboardsReportsData Import/Export
CommunicationCollaborationAnalytical SkillsProblem-solvingTechnical Support
Industry Healthcare & Medical
Job Function Enterprise HR ServiceNow platform management and support
ServiceNowHR Service DeliveryHRSDServiceNow formsWorkflowsFlow DesignerTransform MapsWeb ServicesInbound Email ActionsSLAsScheduled JobsScripting ModulesClient ScriptsUI PoliciesBusiness RulesHR Case ManagementVirtual AgentData Import/ExportPlatform ArchitectureAgile MethodologyScriptingPlatform SupportAgile

Lack of ServiceNow HRSD experience, No scripting or workflow design skills, Less than 7 years of relevant experience, Unwillingness to work remotely in specified states

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