Position Details
About this role
This role involves supporting and troubleshooting AI-powered platforms, integrating support tools, and automating workflows to enhance customer service in a SaaS environment.
Key Responsibilities
- Troubleshooting AI platforms
- Integrating support tools
- Automating workflows
- Providing technical support
- Collaborating with support teams
Technical Overview
The technical scope includes AI troubleshooting, platform integration, workflow automation, and customer support tools, with an emphasis on delivering scalable technical support solutions.
Ideal Candidate
The ideal candidate is a technical support engineer with experience in AI troubleshooting and platform integration. They should be comfortable working onsite in Hyderabad and capable of automating workflows to improve customer service.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
No experience with AI troubleshooting, Lack of customer support or platform integration skills, Not willing to work onsite in Hyderabad
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile