Position Details

Type Full-Time

Experience senior

Exp. Years 5+ years

Education Not specified

Category Consulting & Advisory

About this role

Senior Solutions Architect bridging product and client teams; responsible for security/LLM architecture, customer account setups, and upsell opportunities around APIs and SKUs.

Key Responsibilities

Collaborate with Go To Market and Customer Success to articulate capabilities
Address security/architecture questions
Lead customer account setup including SSO
Design solutions and deployment
Identify and pursue upsell opportunities around SKUs and API capabilities

Technical Overview

Deep knowledge of security architecture and LLMS; strong client-facing presentation and implementation capabilities; focus on enterprise deployments and API integrations.

Ideal Candidate

The ideal candidate is a senior solutions architect with 5+ years in enterprise customer engagements, adept at explaining security architecture and LLMS, and experienced in pre-sales, lab environments, and driving API-based upsell opportunities.

Must-Have Skills

5+ years of proven experience working with enterprise customersStrong technical acumen to explain LLM behavior and security architectureAbility to configure customer accounts including SSOExperience leading projects and upsell opportunities around SKUs and API capabilities

Nice-to-Have Skills

Familiarity with LLM frameworksPrior startup experience in Solutions or Sales EngineeringExperience at high-trusthigh-compliance environments

Required Skills

LLM behaviorsecurity architectureAPI integrationsSSOenterprise customerslab environmentsupsell opportunitiestechnical presentations

Hard Skills

LLM behaviorsecurity architectureAPI integrationsSingle Sign-On (SSO)enterprise customerslab environmentsupsell opportunitiestechnical presentations

Soft Skills

Excellent communicationCollaborativeCustomer-orientedProblem-solving

Industry & Role

Industry SaaS

Job Function Bridge product and customer needs by delivering technical guidance and enabling successful deployments of Harvey's platform

Role Subtype Senior Solutions Architect

Keywords for Your Resume

senior solutions architectsolutions architectenterprise customerslab environmentstechnical enablementpre-salesapisss0security architectureupsellcloud offeringslab demonstrationspre-sales engineerAPIsSSOupsell opportunities

Deal Breakers

5+ years enterprise customer experience, Ability to work onsite in New York

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