Position Details
About this role
This role involves enabling customers to build the future of communications through technical pre-sales support, solution architecture, and product demonstrations, primarily in a remote setting across APJ regions.
Key Responsibilities
- Partner with sales teams
- Deliver technical demos
- Design solutions
- Manage customer relationships
- Support RFP and POC processes
Technical Overview
The technical scope includes API integrations, solution design, customer demos, and supporting sales with technical expertise in SaaS and cloud communications.
Ideal Candidate
The ideal candidate is a senior solutions engineer with strong experience in pre-sales technical support, solution architecture, and customer engagement. They are comfortable demonstrating complex products, designing technical solutions, and managing customer relationships remotely.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience in pre-sales or solution design, No experience with customer demos or RFPs, Inability to work remotely, No background in SaaS or cloud solutions
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