✦ Luna Orbit — Software Engineering

Senior Solutions Engineer | East Coast | Remote

at Grafana Labs

📍 United States (Remote) Remote Posted March 27, 2026
Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category Software Engineering

Grafana Labs is seeking a Senior Solutions Engineer to serve as a technical product expert, delivering demos, enabling customers, and providing feedback to improve visualization tools.

  • Deliver product demos
  • Engage with customers to ensure success
  • Create technical documentation and videos
  • Gather feedback for product improvements
  • Collaborate with sales and engineering teams

Role involves working with Grafana visualization platform, cloud-based SaaS solutions, and open-source visualization stacks, delivering technical presentations and enablement.

The ideal candidate is a mid-level solutions engineer with strong experience in product demonstrations, technical evaluations, and customer engagement. They should be skilled in visualizations and open-source tools, with excellent communication skills and a proactive approach.

technical presentationscustomer engagementproduct enablementdemo deliverytechnical evaluations
public speakingblog writingvideo creationdocumentationproduct feedback
GrafanaGrafana CloudGrafana Enterprise StackGrafana MimirGrafana LokiGrafana Tempo
visualization toolscustomer engagementdemo deliverytechnical evaluationsproduct enablementdocumentationpublic speakingblog writingvideo creation
GrafanaGrafana CloudGrafana Enterprise StackGrafana MimirGrafana LokiGrafana Tempovisualization toolsproduct demonstrationstechnical evaluationspublic enablementcustomer engagementdemo deliveryproduct strategytechnical presentationsdocumentation writingblog postsvideo recordingknowledge base articles
communicationautonomytrustcollaborationproblem-solvinglearning mindsetinnovationcustomer focus
Industry SaaS
Job Function Customer-facing technical product expert for Grafana visualization tools
Role Subtype Customer Success & Support
Senior Solutions EngineerGrafanavisualization toolsproduct demonstrationstechnical evaluationscustomer engagementdemo deliverypublic enablementproduct strategytechnical presentationsdocumentationblog postsvideo recordingknowledge base articlesremoteproduct enablementpublic speakingblog writingvideo creation

Lack of experience in technical presentations, No customer engagement experience, Inability to work remotely

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile