Position Details

Type Full-Time

Experience senior

Exp. Years Not Specified

Education Not Specified

Category Sales & Business Development

About this role

Senior Strategic Account Executive at Twilio focused on leading acquisition and closing of new business across Messaging, Voice, and Email products. The role emphasizes cross-functional collaboration and contract negotiation to address enterprise opportunities.

Key Responsibilities

Drive new customer acquisition and meet iACV quotas
Own analytical and consultative sales cycles with Twilio’s messaging, voice and email solutions
Collaborate cross-functionally with Finance, Legal, Pricing, and Operations
Design mutually beneficial contracts
Maintain an accurate pipeline and forecast in Salesforce

Technical Overview

Primarily a sales role; requires strong understanding of CPaaS and Twilio product capabilities, and ability to translate customer requirements into negotiated contracts and favorable terms.

Ideal Candidate

The ideal candidate is a senior strategic account executive with proven experience in prospecting, solution selling, and closing new business in CPaaS/messaging domains. They should excel at cross-functional collaboration with product, finance, and legal teams, manage enterprise and mid-market opportunities, and comfortably present complex contractual and financial details to executives.

Must-Have Skills

Experience leading prospectingsolution selling and closing new business opportunitiesQuota-driven performance (iACV or equivalent)Cross-functional collaboration with productcarrier relationsfinanceand solutions engineeringAbility to understand business and technical requirements and map to Twilio capabilitiesContract design with Finance/Legal/Billing teamsStrong communication and presentation skills with senior stakeholders

Tools & Platforms

SalesforceCRMFinance systemsPricing systems

Required Skills

Prospectingsolution sellingclosing new businessCPaaS/messaging salescross-functional collaboration with product/carrier/finance/solutions engineeringSalesforce/CRM usagepipeline managementforecastingcontract design and negotiation

Hard Skills

Account managementProspectingSolution sellingCPaaSMessagingVoiceEmailContract negotiationCross-functional collaborationSales forecasting

Soft Skills

Interpersonal skillsCommunicationAnalytical thinkingNegotiationPresentation

Industry & Role

Industry SaaS

Job Function Lead enterprise CPaaS sales for Twilio’s messaging/voice/email platform remotely in the US

Role Subtype Senior Strategic Account Executive

Keywords for Your Resume

Senior Strategic Account ExecutiveRemote - USCPaaSMessagingVoiceEmailquotaiACVenterprisemid-marketcross-functionalSalesforceCRMpipelineforecastcontractsnegotiationmessagingvoiceemail

Deal Breakers

Lack of CPaaS or enterprise sales experience, No quota-driven sales background, Inability to operate remotely within the US market

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