✦ Luna Orbit — Sales & Business Development

Senior Strategic Account Executive - ISV

at Twilio

📍 Remote - US Remote Posted March 12, 2026
Type Full-Time
Experience senior
Exp. Years Not specified
Education Not specified
Category Sales & Business Development

This role involves managing the growth of Twilio’s messaging, voice, and email solutions with a focus on North American ISV customers, supporting business development and customer success.

  • Support messaging and communication solutions
  • Manage customer relationships
  • Drive account growth
  • Collaborate with product and carrier teams
  • Support North American ISV segment

The position requires expertise in messaging, voice, email platforms, and customer engagement strategies, with cross-functional collaboration with product and carrier teams.

The ideal candidate is a senior sales professional with expertise in messaging, voice, and email solutions, preferably with experience supporting ISV customers in North America. They excel in customer engagement, account growth, and cross-functional teamwork.

Expert in messagingvoiceand email solutions
Experience with Independent Software Vendors (ISVs)Knowledge of North American markets
Twilio platformCarrier relations
MessagingVoiceEmailCustomer EngagementAccount GrowthBusiness DevelopmentCross-functional CollaborationIndustry KnowledgeSales CyclesCustomer Success
MessagingVoiceEmailCustomer EngagementAccount GrowthBusiness DevelopmentCross-functional CollaborationIndustry KnowledgeSales CyclesCustomer Success
CommunicationCustomer FocusStrategic ThinkingProblem-solvingRelationship Building
Industry SaaS
Job Function Senior sales and account management for messaging and communication solutions in SaaS
Senior Strategic Account ExecutiveMessagingVoiceEmailCustomer EngagementAccount GrowthBusiness DevelopmentCross-functional CollaborationIndustry KnowledgeSales CyclesCustomer SuccessISVNorth AmericaCommunication Skills

Lack of experience with messaging, voice, or email solutions, No experience supporting North American markets

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