About this role
Responsible for managing production systems, troubleshooting issues, and automating operations to ensure high system availability and performance.
Key Responsibilities
- Troubleshoot production issues
- Build alerting and monitoring
- Automate recovery processes
- Maintain system documentation
- Collaborate with development teams
Technical Overview
Environment includes application performance monitoring tools like Dynatrace, ELK, scripting, automation, and cloud platforms, with a focus on incident management and capacity planning.
Ideal Candidate
The ideal candidate is a mid-level system engineer with strong skills in troubleshooting, monitoring, scripting, and automation. They have experience with application performance tools like Dynatrace and ELK, and can manage production environments effectively.
Must-Have Skills
Troubleshooting production issuesMonitoring and alertingScripting and automationApplication performance managementExperience with DynatraceApp DynamicsELKCapacity planningUnderstanding of non-functional requirementsIncident managementEffective communication skills
Nice-to-Have Skills
Experience with SaaS platforms like Salesforce and MulesoftKnowledge of J2EE applicationsExperience with cloud environmentsAutomation of recovery processes
Tools & Platforms
DynatraceApp DynamicsELKSalesforceMulesoftJ2EEAutomation tools
Required Skills
Troubleshooting production issuesMonitoringDashboardsScriptingAutomationApplication Performance ManagementDynatraceApp DynamicsELKCapacity PlanningPerformance Optimization
Hard Skills
Production Issue TroubleshootingMonitoringDashboardsScriptingAutomationApplication Performance ManagementDynatraceApp DynamicsELKCapacity PlanningPerformance OptimizationNon-Functional RequirementsSLI/SLOsError BudgetsIncident ManagementMetrics ReportingCommunication SkillsCloud PlatformsSaaS PlatformsSalesforceMulesoftJ2EEAutomation Tools
Soft Skills
Analytical SkillsTechnical SkillsFunctional SkillsProblem SolvingCommunicationTeamworkCollaborationDocumentation
Keywords for Your Resume
Production issuesTroubleshootingMonitoringDashboardsScriptingAutomationApplication Performance ManagementDynatraceApp DynamicsELKCapacity PlanningPerformance OptimizationNon-Functional RequirementsSLI/SLOsError BudgetsIncident ManagementMetrics ReportingCommunication SkillsSalesforceMulesoftJ2EEAutomation Tools
Deal Breakers
Lack of experience with production troubleshooting, No familiarity with monitoring tools like Dynatrace or ELK, Inability to demonstrate scripting or automation skills, No experience with SaaS platforms like Salesforce or Mulesoft
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