About this role
This role involves overseeing and maintaining client IT infrastructure, supporting virtualization, cloud services, and network security remotely, ensuring high availability and security.
Key Responsibilities
- Support client networks and servers
- Implement virtualization and cloud solutions
- Troubleshoot network and system issues
- Maintain security and compliance
- Support remote infrastructure
Technical Overview
Expertise in Windows Server, Active Directory, VMware, Hyper-V, firewalls, switches, cloud backup, and remote support tools; supporting diverse enterprise environments.
Ideal Candidate
The ideal candidate is a senior systems engineer with over 5 years of experience managing Windows-based networks, virtualization, and cloud solutions. They possess strong troubleshooting skills, certifications like CCNA or MSCE are preferred, and have experience with firewalls, switches, and remote support in a fast-paced environment.
Must-Have Skills
5+ years experience with Windows-based networks and serversExperience with Active DirectoryExchangeMicrosoft 365Hands-on experience with firewalls and switchesExperience with virtualization environments (VMwareHyper-V)Knowledge of cloud-based backup solutionsExperience with Google WorkspaceStrong troubleshooting skills
Nice-to-Have Skills
CCNA certificationMSCE certificationExperience with MDM solutions (IntuneJamf)Experience with cloud email systemsNetwork security expertise
Tools & Platforms
Windows ServerActive DirectoryMicrosoft 365ExchangeFirewall DevicesCisco MerakiSonicWALLPalo Alto NetworksVMwareHyper-VGoogle WorkspaceIntuneJamf
Required Skills
Windows ServerActive DirectoryMicrosoft 365ExchangeFirewallSwitchesCisco MerakiSonicWALLPalo Alto NetworksVMwareHyper-VBackup SolutionsCloud BackupGoogle WorkspaceIntuneJamfNetwork AdministrationTroubleshootingSystem AdministrationRemote Support
Hard Skills
Windows ServerActive DirectoryMicrosoft 365ExchangeFirewallSwitchesCisco MerakiSonicWALLPalo Alto NetworksVMwareHyper-VBackup SolutionsCloud BackupGoogle WorkspaceIntuneJamfNetwork AdministrationServer ConfigurationTroubleshootingNetwork Security
Soft Skills
CommunicationCustomer ServiceTime ManagementSelf-motivationProblem-solvingTeamworkTechnical Troubleshooting
Keywords for Your Resume
Windows ServerActive DirectoryMicrosoft 365ExchangeFirewallSwitchesCisco MerakiSonicWALLPalo Alto NetworksVMwareHyper-VBackup SolutionsCloud BackupGoogle WorkspaceIntuneJamfNetwork AdministrationServer ConfigurationTroubleshootingNetwork SecuritySystem AdministrationIT SupportRemote SupportVirtualizationCloud SystemsSecurity
Deal Breakers
Less than 5 years of relevant experience, Lack of experience with Windows Server or Active Directory, Inability to work remotely, No virtualization or cloud experience
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