About this role

This role involves providing pre-sales technical support for complex data management solutions, focusing on cloud data platforms, unstructured data, and AI/RAG technologies.

Key Responsibilities

Support pre-sales activities
Analyze customer needs
Develop detailed product specifications
Verify system operability
Provide technical expertise in data solutions

Technical Overview

The technical scope includes cloud data platforms like Snowflake and Redshift, data warehousing, unstructured data processing, vector databases, semantic search, and data pipeline orchestration.

Ideal Candidate

The ideal candidate is a senior data support specialist with experience in cloud data platforms, SQL, and unstructured data processing. They should have a strong understanding of data warehousing, AI/RAG, and data pipeline orchestration to support enterprise data solutions.

Must-Have Skills

Experience with cloud data platforms (e.g.SnowflakeDatabricksRedshift)Strong SQL skillsData warehousing and data lakesUnstructured data processingKnowledge of vector databases and AI/RAG

Nice-to-Have Skills

Data pipeline tools (AirflowdbtSparkKafka)Batch and streaming data processingData governancePerformance tuning

Tools & Platforms

SnowflakeDatabricksRedshiftSparkKafkaAirflowdbt

Required Skills

Customer SupportTechnical SupportPre-sales SupportData WarehousingData LakesETL/ELTData ModelingSQLUnstructured Data ProcessingAIRAGVector DatabasesSemantic SearchData Pipeline OrchestrationCloud Data Platforms

Hard Skills

Customer SupportTechnical SupportPre-sales SupportData WarehousingData LakesETL/ELTData ModelingSQLUnstructured Data ProcessingAIRAGVector DatabasesSemantic SearchData Pipeline OrchestrationCloud Data Platforms

Soft Skills

Relationship BuildingCustomer Needs AnalysisPresentation SkillsTechnical ExpertiseProblem-solving

Industry & Role

Industry IT / Data Management / Enterprise Solutions

Job Function Providing technical support and solution design for enterprise data management

Keywords for Your Resume

Customer SupportTechnical SupportPre-sales SupportData WarehousingData LakesETL/ELTData ModelingSQLUnstructured Data ProcessingAIRAGVector DatabasesSemantic SearchData Pipeline OrchestrationCloud Data PlatformsSnowflakeDatabricksRedshiftUnstructured Data

Deal Breakers

Lack of experience with cloud data platforms, No SQL or data warehousing experience, Inability to handle unstructured data or AI/RAG, No experience with data pipeline tools

Senior Systems Engineer, UDS Data Management - East

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