✦ Luna Orbit — Cybersecurity

Senior Technical Account Manager, Okta Strategic Customers

at Okta

📍 Arizona; Bellevue, Washington; Colorado; Los Angeles, California; Nevada; Oregon; San Francisco, California; Seattle, Washington Remote Posted March 09, 2026
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Position Details

Type Not Specified
Experience senior
Exp. Years 5+ years
Education Not specified
Category Cybersecurity

About this role

This role involves managing large enterprise customer accounts, providing strategic guidance on Okta's identity solutions, and ensuring successful deployment and security compliance.

Key Responsibilities

  • Manage enterprise customer accounts
  • Provide technical guidance
  • Drive solution deployment
  • Ensure security compliance
  • Support customer success initiatives

Technical Overview

The technical scope includes IAM, IGA, PAM, MFA, ITDR, and enterprise identity management platforms, with a focus on customer success and strategic advisory.

Ideal Candidate

The ideal candidate is a senior technical account manager with extensive experience in workforce identity solutions, including IAM, IGA, PAM, and ITDR. They excel in customer success management, strategic advisory, and have a strong understanding of enterprise identity environments.

Must-Have Skills

Experience with Workforce Identity solutionsCustomer success managementTechnical advisory skillsUnderstanding of IAMIGAPAMITDR

Nice-to-Have Skills

Experience with large enterprise accountsTravel flexibilityKnowledge of industry-specific compliance

Tools & Platforms

Okta PlatformAuth0 PlatformCustomer Ecosystem Tools

Required Skills

Identity & Access ManagementIAMSSOMFAIGALifecycle ManagementPAMITDRCustomer Ecosystem

Hard Skills

Identity & Access ManagementIAMSingle Sign-OnSSOAdaptive MFADevice AccessAPI Access ManagementIdentity Governance & AdministrationIGALifecycle ManagementIdentity GovernancePrivileged Access ManagementPAMIdentity Threat Detection & ResponseITDRCustomer EcosystemEnterprise Identity Solutions

Soft Skills

Customer FocusTechnical AdvisoryStrategic ThinkingCommunicationProblem-SolvingRelationship Building

Industry & Role

Industry SaaS
Job Function Technical account management and strategic customer advisory in identity solutions

Keywords for Your Resume

Senior Technical Account ManagerOktaIdentity & Access ManagementIAMSingle Sign-OnSSOAdaptive MFADevice AccessAPI Access ManagementIdentity GovernanceIGALifecycle ManagementPrivileged Access ManagementPAMIdentity Threat Detection & ResponseITDRCustomer EcosystemEnterprise IdentityMFACustomer Success

Deal Breakers

Lack of experience with workforce identity solutions, No customer success or technical advisory background, Unwillingness to travel (if required)

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