✦ Luna Orbit — ERP & CRM Systems

Senior Technical Information Specialist

at International Flavors & Fragrances

📍 3 Locations Hybrid Posted March 29, 2026
Type Not Specified
Experience mid
Exp. Years 2+ years
Education Master's degree in food science, biological sciences, or a related discipline
Category ERP & CRM Systems

Senior Technical Information Specialist responsible for providing documentation to customers and internal teams, ensuring regulatory and quality compliance, and coordinating across Sales, Regulatory, and Quality.

  • Complete customer questionnaires and documentation requests
  • Provide first-line support on documentation
  • Manage updates of standard and customer-specific documents
  • Coordinate cross-functional documentation needs
  • Measure KPIs and drive continuous improvement

Focus on documentation management, CRM and SAP platforms, and standard office tools. Hybrid work model with global collaboration across Sales, Regulatory and Quality teams.

The ideal candidate is a mid-level professional with a Master's in life sciences, 2+ years in quality/regulatory work, and strong documentation skills using Word/Excel; proficient with CRM or SAP and English communication are required.

Master's degree in food sciencebiological sciencesor related disciplineMinimum 2 years of quality or regulatory experienceSkilled at managing information and common office software (WordExcelOutlook) and comfortable using IT platforms such as CRM or SAPExcellent English proficiencyStructured working style with strong attention to detail and consistencyAbility to meet deadlines and manage multiple documentation tasks simultaneouslyCustomeroriented mindset with strong problemsolving skillsAbility to collaborate effectively with global crossfunctional teams
Ability to draw information from various sources and work efficiently with crossfunctional teamsFast learner with a proactivesolutionoriented mindsetPositive attitude and ability to work with minimal guidanceHands-on mentality and strong organizational skills
Microsoft WordMicrosoft ExcelMicrosoft OutlookCRMSAP
Master's degree in food sciencebiological sciencesor related discipline; 2+ years quality/regulatory experience; WordExcelOutlook proficiency; CRM or SAP experience; Excellent English; Strong communication; Structureddetail-oriented; cross-functional collaboration
WordExcelOutlookCRMSAP
Excellent oral and written communicationStructured working styleAttention to detailCollaboration with global crossfunctional teams
Industry Food & Beverage
Job Function Documentation management and cross-functional collaboration for regulatory/compliance information
Role Subtype Professional
Tech Domains CRM, SAP, Microsoft Word, Microsoft Excel, Content Management, IT Systems
Senior Technical Information SpecialistdocumentationCRMSAPWordExcelOutlookMicrosoft WordMicrosoft ExcelMicrosoft OutlookEnglishcommunicationregulatoryqualitycustomer questionnairesdocumentation requestsKPIhybridBrabrandDenmarkglobal collaborationcross-functional teamsproduct documentationMaster's degree2 years

Master's degree required, 2+ years quality/regulatory experience, Proficiency with Word/Excel/Outlook, Experience with CRM or SAP

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