Position Details
About this role
Senior Technical Writer responsible for creating and maintaining product documentation for Kentik's network intelligence platform.
Key Responsibilities
- Maintain and expand Knowledge Base
- Test product features and write articles
- Organize information into topics
- Collaborate with product teams
- Update documentation continuously
Technical Overview
Focus on technical writing for SaaS products, including API and product feature documentation, testing, and knowledge base management.
Ideal Candidate
The ideal candidate is an experienced technical writer with 8+ years of creating comprehensive product documentation, especially for SaaS platforms. They possess strong analytical and communication skills, capable of working independently and collaborating with product teams.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with technical documentation, Inability to work independently, No experience with APIs or Jira
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