Position Details

Salary $99K – $167K USD / year

Type Full-Time

Experience senior

Exp. Years Not specified

Education Not specified

Category Software Engineering

About this role

This role involves developing, supporting, and maintaining telephony systems within a hybrid work environment. The engineer will design solutions, lead technical efforts, and ensure system performance and security.

Key Responsibilities

Analyze system specifications
Develop telephony solutions
Collaborate on system design
Conduct testing and validation
Provide technical guidance

Technical Overview

The technical environment includes Java, API development, Genesys telephony systems, cloud platforms, and system testing. The role emphasizes system analysis, design, and integration.

Ideal Candidate

The ideal candidate is a senior software engineer with extensive Java and API development experience, familiar with telephony systems and cloud platforms. They should have strong system analysis and design skills, with leadership capabilities to guide telephony platform projects.

Must-Have Skills

JavaAPI developmentSystem analysisSoftware designTesting

Nice-to-Have Skills

GenesysCloud experienceTelephony experience

Tools & Platforms

GenesysCloud platforms

Required Skills

JavaAPI developmentGenesyscloudtelephonysystem designtestingSDLCsupporttechnical guidance

Hard Skills

JavaJava DevelopmentAPI developmentSystem designTesting (unitsystem integration)Software development standardsSDLCGenesysCloud experienceTelephony systems

Soft Skills

CommunicationTechnical leadershipTeam collaborationProblem-solvingSupport-oriented

Industry & Role

Industry Insurance

Job Function Design and support telephony systems and integrations

Role Subtype Software Engineer

Tech Domains Java, API development, Genesys, Cloud platforms

Keywords for Your Resume

Senior Telephony EngineerJavaAPI developmentSystem designSoftware development standardsGenesysCloud experienceTelephony systemsTestingSDLCSupportTechnical guidanceSystem analysisSystem requirementsDesign decisionsTechnical leadership

Deal Breakers

Lack of Java or API experience, No telephony or Genesys experience, No support or leadership experience

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