✦ Luna Orbit — Networking & Telecom

Senior Voice Engineer

at Laboratory Corp. of America

📍 2 Locations Hybrid Posted March 25, 2026
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Position Details

Type Not Specified
Experience senior
Exp. Years 5+ years
Education Bachelor's Degree in Computer Science, Information Technology, or a related field
Category Networking & Telecom

About this role

This role involves designing, implementing, and maintaining enterprise voice solutions using Cisco UC platforms, ensuring seamless communication and integration across locations.

Key Responsibilities

  • Design and maintain CUCM clusters
  • Support Cisco voice routers and gateways
  • Manage SIP and PSTN connectivity
  • Lead number porting projects
  • Troubleshoot voice system issues

Technical Overview

The technical environment includes CUCM, Cisco routers, gateways, SIP, PRI, and collaboration tools like Webex. The focus is on voice infrastructure, troubleshooting, and system upgrades.

Ideal Candidate

The ideal candidate is a senior voice engineer with at least 5 years of experience in enterprise Cisco UC solutions, including CUCM, VoIP, and collaboration tools. Strong troubleshooting, project management, and leadership skills are essential.

Must-Have Skills

Enterprise voice engineeringCisco UC solutionsExperience with CUCM multi-cluster environmentsExperience with Cisco routers and gatewaysVoIP and SIP protocolsNumber portingVendor coordinationUpgrade and migration experience

Nice-to-Have Skills

CCNP CollaborationCCIE CollaborationVoIP securityGlobal dial plansEnterprise network protocolsCloud collaboration

Tools & Platforms

Cisco Unified Communications ManagerCUCMCisco ISRASR routersVG gatewaysCUBECisco Unity ConnectionWebex CallingWebex App

Required Skills

Cisco Unified Communications ManagerCUCMCisco ISRASR routersVG gatewaysCUBESIPPRIVoIPPSTNCisco Unity ConnectionWebex CallingWebex AppNumber portingCarrier coordination

Hard Skills

Cisco Unified Communications ManagerCUCMCisco ISRASR routersVG gatewaysCUBESIPPRIVoIPPSTNCisco Unity ConnectionWebex CallingWebex AppNumber portingCarrier coordination

Soft Skills

Technical leadershipTroubleshootingCollaborationCommunicationProject managementMentoring

Certifications

Required

CCNP Collaboration

Preferred

CCIE Collaboration

Industry & Role

Industry Healthcare
Job Function Lead enterprise voice engineering and system management
Role Subtype VoIP Engineer
Tech Domains Cisco Unified Communications, VoIP / Unified Communications, Networking / TCP-IP

Keywords for Your Resume

Cisco Unified Communications ManagerCUCMCisco ISRASR routersVG gatewaysCUBESIPPRIVoIPPSTNCisco Unity ConnectionWebex CallingWebex AppNumber portingCarrier coordinationEnterprise voiceCisco UCVoIP securityGlobal dial plansEnterprise network protocolsCisco routersVoice engineeringCollaboration

Deal Breakers

Lack of experience with CUCM or Cisco UC solutions, No experience with enterprise voice protocols, Missing Cisco collaboration certifications, No leadership or troubleshooting skills

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