About this role
Senior Writer Technical at JetBlue to edit and publish complex technical manuals, collaborate with SMEs, and mentor junior writers.
Key Responsibilities
- Edit and write content for JetBlue manual system
- Publish using Centralized Publications authoring tools
- Ensure documents meet regulatory standards
- Interview SMEs to ensure accuracy
- Mentor and coach other writers
Technical Overview
Focus on XML/HTML-based authoring, CMS workflows, and publication standards within an airline context, with travel as needed.
Ideal Candidate
The ideal candidate is a senior technical writer with 3+ years of experience, strong XML/HTML and CMS experience, and background in regulatory publishing within the airline industry.
Must-Have Skills
Bachelor's Degree in a relevant field; OR High School Diploma/GED with at least four years of relevant work experienceThree (3) years technical writing experienceUnderstanding of XML and/or HTMLAbility to complete tasks with minimal supervisionAbility to contribute in a team environment and manage several projects simultaneouslyAbility to work effectively with all levels and in diverse environmentsIntermediate Microsoft Office and Adobe Acrobat skillsPrevious content management system experienceAble to travel overnight (10%)Must be able to pass a pre-employment drug testMust be legally eligible to work in the country in which the position is locatedAuthorization to work in the US is required. This position is not eligible for visa sponsorship
Nice-to-Have Skills
Bachelor's in English or Communications or Advanced Degree in English or CommunicationsFive (5) years of technical writing experienceExperience working in a regulatory environmentXML and/or HTML proficiencyCommunication design and electronic publishing experienceAirline industry experience
Tools & Platforms
Centralized Publications authoring toolsContent Management System (CMS)XMLHTMLMicrosoft OfficeAdobe Acrobat
Required Skills
XMLHTMLContent Management SystemCMSMicrosoft OfficeAdobe AcrobatTechnical WritingWritingEditingPublicationCentralized PublicationsAirline IndustryJetBlueRegulatory StandardsTravelMentoring
Hard Skills
XMLHTMLMicrosoft OfficeAdobe AcrobatContent Management SystemCMS
Soft Skills
Excellent writing and editingInterpersonal skillsCommunicationTeam collaborationMentoring
Keywords for Your Resume
senior writer technicaltechnical writerxmlhtmlcontent management systemcmscentralized publicationsairline industryjetbluepublicationwritingeditingregulatory standardsmicrosoft officeadobe acrobattravelpre-employment drug testvisa sponsorship not allowedteam mentorshiptechnical writing
Deal Breakers
Bachelor's degree or equivalent experience required, Not eligible for visa sponsorship, Must be able to pass a pre-employment drug test
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