Position Details

Type Not Specified

Experience mid

Exp. Years 3+ years

Education Bachelor's degree in Computer Science or related field

Category System Administration

About this role

This role supports Gallagher Benefit Services' benefit administration system, handling service inquiries, renewals, and data/configuration changes while delivering client-facing demos and maintaining documentation.

Key Responsibilities

Handle service inquiries and process benefit renewals
Identify and assess customer needs to achieve satisfaction
Troubleshoot and research issues to identify root causes
Assist with reporting requests
Attend team/global meetings and train administrators

Technical Overview

Stack centers on VB.net/ASP.net/HTML front-end with SQL Server data warehousing and SaaS-based administration; heavy emphasis on reporting, ACA data auditing, and client training.

Ideal Candidate

The ideal candidate is a mid-level system administrator/analyst with 3+ years of experience configuring and supporting data-driven benefits systems, proficient in VB.net, ASP.net, HTML, SQL Server, and data warehousing.

Must-Have Skills

Bachelor's degree in Computer Science or related field3+ years experienceVB.netASP.netHTMLSQL ServerData WarehousingExcel

Nice-to-Have Skills

HR Technology experienceBenefits administrationSaaS experienceProject managementStrong grammar and communication

Tools & Platforms

VB.netASP.netHTMLSQL ServerExcel

Required Skills

["Bachelor's degree in Computer Science or related field"'3+ years experience''VB.net''ASP.net''HTML''SQL Server''Data Warehousing''Excel''SaaS''Benefits Administration''Open Enrollment''ACA processes''Reporting''Communication''Teamwork''Problem-solving''Training Administrators''Client Documentation']

Hard Skills

VB.netASP.netHTMLSQL ServerData WarehousingSaaSExcel

Soft Skills

CommunicationCustomer serviceTeamworkProblem solvingMulti-taskingTime managementActive listening

Industry & Role

Industry Insurance

Job Function Provide system administration, configuration, and client training for benefits administration software

Role Subtype System Administrator

Tech Domains SQL / PostgreSQL

Keywords for Your Resume

VB.netASP.netHTMLSQL ServerData WarehousingBenefits AdministrationOpen EnrollmentACA processesExcelSaaSReportingCommunicationTeamworkProblem-solvingTraining AdministratorsClient Documentation

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile

Service Analyst

Get matched to jobs like this