About this role
The Rental Car Associate/Service Cashier/Loaner Car Coordinator manages and coordinates the leasing of rental cars for customers. The role includes reservations, maintaining and preparing the rental fleet, handling ESP/service/body shop rentals, and supporting billing and credit collection.
Key Responsibilities
- Manage and coordinate leasing of rental cars
- Ensure correct presentation of rental forms and finalize bills
- Supervise maintenance, cleaning, and gassing of the rental fleet
- Handle ESP, service rentals, and body shop rentals
- Perform inventory control and collect credit extended to rental customers
Technical Overview
This operations role focuses on managing rental inventory, processing rental documents and bills, and coordinating service-related rentals through established dealership processes.
Ideal Candidate
The ideal candidate is an entry-level customer service professional with strong communication skills and the ability to follow detailed instructions. They can coordinate rental car leasing operations, manage reservations, and maintain accurate inventory and billing processes.
Must-Have Skills
High school diploma or equivalentAbility to read and comprehend instructions and informationMust have a valid drivers licenseExcellent communication skills
Nice-to-Have Skills
Two years of customer service experience (preferred)
Tools & Platforms
rental formsbillscustomer reservationsinventory control
Required Skills
rental cars leasing coordinationrental formsfinalization of billscustomer reservationsmaintenance cleaning and gassing of rental fleetshop rentalsESP handlingservice rentalsbody shop rentalscollecting credit extended to rental customersaccounts receivableinventory control of rental vehiclescustomer serviceread and comprehend instructionsvalid drivers licenseexcellent communication skills
Hard Skills
leasing rental carsrental forms presentationfinalization of billscustomer reservationsmaintenance of rental fleetcleaning and gassing of rental fleetshop rentalsESP handlingservice rentals handlingbody shop rentals handlingcollecting credit extended to rental customersinventory control of rental vehiclesreading and comprehending instructionstwo years of customer service experience (preferred)valid driver's licensecommunication
Soft Skills
customer servicecommunicationability to read and comprehend instructions (attention to detail)organization
Keywords for Your Resume
Service CashierLoaner Car CoordinatorRental Car AssociateAutoNationRental Car Associate is responsible for managing and coordinating the leasing of rental carsEnsure correct presentation of rental formsfinalization of billscustomer reservationsmaintenancecleaning and gassing of the rental fleetshop rentalsESPservice rentalsbody shop rentalscollecting credit extended to rental customersaccounts receivableInventory control of rental vehiclesHigh school diploma or equivalentvalid drivers licenseExcellent communication skillsread and comprehend instructionsleasing of rental carsinventory control of rental vehiclesrental forms
Deal Breakers
Must have a valid drivers license, High school diploma or equivalent, Ability to read and comprehend instructions and information, Excellent communication skills
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