About this role
IT service desk role focusing on end-user support, asset management, and basic IT infrastructure tasks in Orlando.
Key Responsibilities
- Provide service desk support and asset lifecycle management
- Configure laptops/desktops
- Assist with conference room equipment
- Document processes
- IT project involvement
Technical Overview
First-level IT support including desktop/laptop configuration, printer/copier/fax support, conference room tech, and service desk tooling.
Must-Have Skills
Excellent verbal communicationFirst-level IT supportDesktop supportTroubleshooting hardware and software
Nice-to-Have Skills
After-hours supportExperience with conference room equipmentTraining/documentation
Tools & Platforms
Service desk softwareITSM
Required Skills
Service desk softwareAccount provisioningLaptop configurationDesktop supportConference room equipmentInventory managementNetworking supportCloud supportApplications supportPrintersCopiersFax machinesMonitorsIT project workDocumentation
Hard Skills
Service desk softwareAccount provisioningLaptop configurationDesktop supportConference room equipmentInventory managementNetworking supportCloud supportApplications supportPrintersCopiersFax machinesMonitorsIT project workDocumentation
Soft Skills
Excellent verbal communicationCollaborative teamworkProblem solvingTime management
Keywords for Your Resume
service desk analystit service deskit supportdesktop supportlaptop configurationconference room equipmentinventory managementnetworkingcloudapplicationsprinterscopiersfax machinesmonitorsservice desk softwareafter-hourson-call rotationexecutivestraining materialsdocumentationservice deskcloud supportapplications support
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile