Position Details
About this role
This role involves architecting, developing, and configuring ServiceNow solutions to meet agency requirements, focusing on automation, system integration, and process improvement.
Key Responsibilities
- Develop and configure ServiceNow
- Automate ITSM processes
- Integrate internal and external systems
- Support agency IT operations
- Conduct knowledge transfer
Technical Overview
The technical scope includes ServiceNow platform customization, automation scripting, Active Directory and Jira integrations, and workflow development, supporting IT service management in a government setting.
Ideal Candidate
The ideal candidate is an experienced ServiceNow developer with strong skills in ITSM configuration, automation, and system integration, capable of supporting government or public sector clients in an onsite environment.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of ServiceNow experience, No experience with ITSM configuration, Unwilling to work onsite in Tallahassee, No experience with system integration
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