Position Details

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

This role owns and drives service business performance for KLA in an assigned area, with the goal of meeting or exceeding KPI targets. The account manager collaborates cross-functionally, builds strong customer relationships, provides thought leadership, and generates service opportunities by recommending appropriate product portfolios and solutions.

Key Responsibilities

Own the service business in the assigned area
Lead and drive business results to meet or exceed targets with outstanding KPIs
Collaborate with service manager, account manager, and regional administration while driving GSS management strategies
Work with Finance, Internal Audit and Trading Compliance to comply with requirements and processes
Build customer relationships, resolve issues, and provide thought leadership via product portfolio recommendations

Technical Overview

The technical scope in the excerpt is primarily business-facing (service business strategy, customer needs assessment, and compliance). No software or technical tools are explicitly named in the provided text.

Ideal Candidate

The ideal candidate is a service sales account manager who can own and grow the service business in an assigned area while meeting or exceeding KPI targets. They have strong customer relationship skills, can provide thought leadership and recommended service product portfolios, and understand how to operate within company compliance expectations across Finance, Internal Audit, and Trading Compliance.

Must-Have Skills

Be the owner of the service business in the assigned areaLead and drive the business results to meet or exceed the targetwith outstanding KPIsCollaborate with other teams in the company such as service manageraccount manager and regional administrationUnderstand requirements and processes of the company in businessComply with FinanceInternal Audit and Trading ComplianceBuild strong relationships with customersRecommend proper product portfolios / solutionsGenerate service opportunities

Tools & Platforms

Not specified

Required Skills

service salesaccount managementownership of service businesskpiscompliancefinanceinternal audittrading compliancecustomer relationship managementthought leadershipproduct portfolio recommendationsservice opportunity generationGSS management strategies

Hard Skills

Ownership of service business in assigned areaLead and drive business resultsMeet or exceed targetsManage KPIsGSS management strategiesPartner with field teams and customersBusiness requirements and processes understandingCompliance with FinanceCompliance with Internal AuditCompliance with Trading ComplianceBuild strong customer relationshipsManage business situationsUnderstand customer needsResolve customer issuesProvide thought leadership to customersRecommend product portfolios / solutionsGenerate service opportunitiesService sales

Soft Skills

Customer-focused mindsetCompetitive mindsetOwnershipProactivenessTake one step in advanceRole model behaviorRelationship buildingCreativity in resolving issuesProfessional executionThought leadership communication

Industry & Role

Industry Manufacturing

Job Function Drive service sales performance and customer growth within an assigned territory.

Role Subtype Sales Manager

Keywords for Your Resume

Service Sales Account Managerservice salesaccount managerservice businessassigned areabusiness resultstargetsKPIsGSS management strategiesFinanceInternal AuditTrading Compliancecompliancecustomer relationshipscustomer needsservice opportunitiesproduct portfoliossolutionsthought leadershipcustomer focusedcompetitive mindsetownershippro-activenesstake one step in advance

Deal Breakers

Must be able to demonstrate ownership of service business results in an assigned area, Must be able to demonstrate compliance-oriented execution involving Finance, Internal Audit, and Trading Compliance

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