Position Details
About this role
This role involves developing, customizing, and supporting the ServiceNow platform, including ITSM, ITOM, and CMDB modules, to improve service delivery and operational efficiency.
Key Responsibilities
- Design and maintain ServiceNow modules
- Develop workflows and scripts
- Manage CMDB and integrations
- Support ITSM and GRC processes
- Enhance service portal functionalities
Technical Overview
The technical environment includes ServiceNow platform with extensive scripting, workflow design, and integrations via REST and SOAP APIs, aligned with ITIL best practices.
Ideal Candidate
The ideal candidate is a senior ServiceNow developer with at least 7 years of experience in developing and customizing ServiceNow modules, including ITSM, ITOM, and CMDB, with strong scripting and platform skills. They should be capable of managing complex workflows and integrations.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 7 years of ServiceNow development experience, No experience with ITSM, ITOM, or CMDB, Lack of scripting skills in JavaScript, Inability to work on-site in Canonsburg
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