Position Details
About this role
This role involves designing, developing, and maintaining solutions on the ServiceNow platform, focusing on ITSM and ITOM modules to improve service delivery and operational efficiency.
Key Responsibilities
- Develop and configure SNOW ITSM and ITOM applications
- Implement and optimize workflows and automation
- Design and maintain integrations with external systems
- Manage and enhance the CMDB and Discovery modules
- Collaborate with IT teams and stakeholders
Technical Overview
Technical scope includes configuring ServiceNow applications, automating workflows, managing CMDB, and integrating external systems using REST, SOAP, and APIs.
Ideal Candidate
The ideal candidate is a mid-level ServiceNow developer with experience in ITSM and ITOM modules, skilled in configuring and automating workflows, and familiar with integrations and CMDB management. They should have strong problem-solving and communication skills to collaborate effectively with IT teams and stakeholders.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of ServiceNow experience, No experience with ITSM or ITOM modules, Inability to configure integrations, No knowledge of CMDB or discovery, Lack of collaboration skills
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