✦ Luna Orbit — IT Support & Helpdesk

ServiceNow ITOM Consulting Manager

at Crowe LLP

📍 Tampa, FL, US Onsite 💰 $103K – $210K USD / year Posted March 11, 2026
Salary $103K – $210K USD / year
Type Not Specified
Experience mid
Exp. Years 5+ years
Education Not specified
Category IT Support & Helpdesk

Seeking a ServiceNow ITOM Manager to develop and configure ITOM modules, integrate external systems, and support cloud infrastructure for enterprise clients.

  • Configure ServiceNow ITOM modules
  • Develop integrations with external tools
  • Support cloud infrastructure
  • Automate discovery and event management
  • Collaborate with solution architects

Role involves deep technical configuration of ServiceNow ITOM modules, scripting, API integrations, and cloud environment support across AWS, Azure, and GCP.

The ideal candidate is a mid-level ServiceNow ITOM specialist with 5+ years of experience in configuration and development, proficient in scripting, APIs, and cloud integrations, capable of supporting ITOM modules like Discovery and Service Mapping.

5+ years of ServiceNow ITOM experienceServiceNow development and configurationExperience with ITOM modules (DiscoveryService MappingEvent Management)JavaScriptAPIscloud infrastructure knowledge
Experience with SolarWindsSCOMDynatraceLogicMonitorAWSAzureGCP
ServiceNowJiraSolarWindsSCOMDynatraceLogicMonitorAWSAzureGCP
ServiceNowITOMDiscoveryService MappingEvent ManagementJavaScriptAPIscloud infrastructureAWSAzureGCPconfigurationscripting
ServiceNowIT Operations ManagementDiscoveryService MappingEvent ManagementJavaScriptREST APIsSOAP APIsCloud infrastructureAWSAzureGCPIntegration solutionsConfigurationScriptingMID ServerTroubleshooting
collaborationtechnical communicationproblem-solvingteamworkadaptability
Industry Information Technology, Consulting
Job Function ServiceNow ITOM configuration and integration management
ServiceNowITOMDiscoveryService MappingEvent ManagementJavaScriptREST APIsSOAP APIscloud infrastructureAWSAzureGCPintegration solutionsconfigurationscriptingMID ServerAPIs

Less than 5 years of ServiceNow ITOM experience, Lack of hands-on configuration or scripting skills, No experience with cloud integrations, No experience with ITOM modules

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