✦ Luna Orbit — IT Support & Helpdesk

ServiceNow Scrum Master

at LTIMindtree

📍 Tampa, FL, US Onsite 💰 $100K – $140K USD / year Posted March 28, 2026
Salary $100K – $140K USD / year
Type Not Specified
Experience mid
Exp. Years 6+ years
Education Not specified
Category IT Support & Helpdesk

This role involves facilitating Agile ceremonies, managing sprint execution, and ensuring high-quality delivery of ServiceNow projects. The Scrum Master will work closely with technical teams and stakeholders to optimize Agile processes.

  • Facilitate Agile ceremonies
  • Manage sprint planning and backlog
  • Track team velocity and delivery
  • Remove impediments
  • Communicate with stakeholders

The technical environment includes ServiceNow platform, Agile methodologies, Jira, and Azure DevOps tools. The focus is on Scrum practices, backlog management, and sprint facilitation.

The ideal candidate is a mid-level Scrum Master with 6+ years of experience in Agile delivery, specifically with ServiceNow implementations. They possess strong facilitation skills, stakeholder communication, and a deep understanding of Scrum practices.

Agile deliveryScrum MasterServiceNow platformstory definitionbacklog readinesssprint execution
Certified Scrum MasterCSMPSMServiceNow CSAJiraAzure DevOps
ServiceNowJiraAzure DevOps
AgileScrumServiceNowJiraAzure DevOpssprint planningbacklog groomingretrospectivesstakeholder communicationteam velocity
AgileScrumServiceNowServiceNow ITSMServiceNow ITAMServiceNow SAMJiraAzure DevOpsAgile ceremoniesstory definitionbacklog groomingsprint planningretrospectives
communicationleadershipteamworkproblem-solvingadaptabilityvisibilitystakeholder communication

Required

Certified Scrum Master

Preferred

PSMServiceNow CSA
Industry Technology
Job Function Facilitating Agile delivery and Scrum processes for ServiceNow projects
Role Subtype Scrum Master
Tech Domains ITSM / ServiceNow
Scrum MasterAgileServiceNowServiceNow ITSMServiceNow ITAMJiraAzure DevOpsstory definitionbacklog groomingsprint planningretrospectivesAgile ceremoniesteam velocitystakeholder communicationsprint execution

Lack of experience with ServiceNow, No Scrum Master certification, Inability to facilitate Agile ceremonies, On-site location only

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