Position Details
About this role
Design and deliver ServiceNow solutions, manage platform health, and mentor team members to improve IT service management and automation processes.
Key Responsibilities
- Design ServiceNow solutions
- Configure and develop applications
- Manage CMDB and platform health
- Mentor junior developers
- Implement ITOM and SecOps modules
Technical Overview
Expertise in ServiceNow configuration, scripting, ITIL, ITOM, cloud integrations (AWS, Azure), and automation tools.
Ideal Candidate
The ideal candidate is a senior ServiceNow architect with over 6 years of experience in configuration, scripting, and development, proficient in ITIL frameworks, and experienced with cloud environments like AWS and Azure, capable of leading solution design and mentorship.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 6 years of ServiceNow experience, Lack of experience with ITIL frameworks, No supervisory or mentoring experience, Unwilling to work in a remote or hybrid environment
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