About this role
A leadership role overseeing ServiceNow implementation projects, designing technical solutions, and managing delivery teams in a remote environment.
Key Responsibilities
- Design solutions
- Lead project delivery
- Oversee technical teams
- Integrate systems
- Ensure solution quality
Technical Overview
Focuses on ServiceNow platform, integrations via API, REST, SOAP, and developing scalable ITSM solutions with a team of developers.
Ideal Candidate
The ideal candidate is an experienced ServiceNow Technical Lead with over 3 years of consulting experience, proficient in designing and delivering technical solutions, and capable of leading development teams independently. They should have strong knowledge of integrations, APIs, and ServiceNow modules.
Must-Have Skills
3+ years in ServiceNow consultingTechnical Lead experienceintegration knowledgedesigning solutionsproject ownershipindependent work
Nice-to-Have Skills
ServiceNow Employee CenterGen AI solutionsplatform cross-functionalityCertified System AdministratorCertified Application DeveloperCIS certifications
Tools & Platforms
ServiceNowAPIIntegration-HubSOAPREST
Required Skills
ServiceNowITSMAPIRESTSOAPsolution designtechnical deliveryplatform cross-functionalityintegration functionalitysystem administration
Hard Skills
ServiceNowITSMAPIRESTSOAPServiceNow Employee CenterGen AIPlatform cross-functionalitySolution designTechnical deliveryIntegration functionalitySystem administration
Soft Skills
leadershipcommunicationproblem-solvingindependent workteam coordinationtechnical documentationclient interaction
Certifications
Required
Certified System AdministratorCertified Application Development
Preferred
Certified Implementation Specialist - ITSMCertified Implementation Specialist - CSMCertified Implementation Specialist - FSMCertified Implementation Specialist - HAMCertified Implementation Specialist - SAMCertified Implementation Specialist - DiscoveryCertified Implementation Specialist - Data Foundations
Keywords for Your Resume
ServiceNowITSMAPIRESTSOAPServiceNow Employee CenterGen AIplatform cross-functionsolution designtechnical deliveryintegration functionalityproject ownershipleadershiptechnical leadsystem administratorapplication developerCIS certificationsIT consultingIT servicesIT solutions
Deal Breakers
No ServiceNow experience, Lack of leadership in technical projects, Unwillingness to work remotely, No relevant certifications
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