Position Details

Type Full-Time

Experience senior

Exp. Years 10+ years

Education Bachelor's or Master's degree in Engineering, Technology, Computer Science, or related field - or equivalent professional experience

Category ERP & CRM Systems

About this role

SFDC Solution Architect responsible for designing and delivering end-to-end Salesforce-based CRM solutions focusing on Service Cloud, Experience Cloud, and Data Cloud; leads architecture discussions and customer demonstrations.

Key Responsibilities

Lead end-to-end Salesforce solution designs
Define high-level solution designs and BRDs
Architect integrations with external systems
Deliver live product demonstrations and POCs
Partner with cross-functional teams to meet requirements

Technical Overview

Technical scope centers on Salesforce platform with integration, data modeling, and automation using Apex, Lightning Flows, and Einstein AI; collaboration across cross-functional teams to implement enterprise CRM solutions.

Ideal Candidate

The ideal candidate is a senior SFDC Solutions Architect with 10+ years of overall experience, strong Salesforce CRM expertise (Service Cloud, Experience Cloud, Data Cloud), and a track record of leading end-to-end architecture and demonstrations for enterprise clients.

Must-Have Skills

10+ years of overall experience5+ years as a Solution Analyst or similar technical/analytical roleBachelor's or Master's degree in EngineeringTechnologyComputer Scienceor related field - or equivalentStrong understanding of large enterprise systemsCRMsticketing/bug-tracking toolsand collaboration platformsSalesforce certification (ArchitectConsultant or Administrator) preferredExpertise in data modelingdatabase designdata miningand segmentation techniquesExperience with reporting toolsdatabasesand related programming skills

Tools & Platforms

SalesforceData CloudApexLightning FlowsAPIs

Required Skills

SalesforceSFDCSolution ArchitectService CloudExperience CloudData CloudApexLightning FlowsEinstein AICRMBRDarchitecture designdemosPOC

Hard Skills

Salesforce Service CloudSalesforce Experience CloudSalesforce Data CloudAgentforceEinstein AILightning FlowsApexAPIsCRM SystemsData modelingBRDsArchitecture designDemos

Soft Skills

Cross-functional collaborationExecutive communicationDetail-orientedProblem solvingIndependent and team

Certifications

Required

Salesforce certification (ArchitectConsultant or Administrator)

Industry & Role

Industry SaaS

Job Function Design and deliver end-to-end Salesforce SFDC solutions across Service Cloud, Experience Cloud, and Data Cloud

Role Subtype Solutions Architect

Tech Domains Salesforce, SQL / PostgreSQL, Java, JavaScript

Keywords for Your Resume

sfdc solution architectsalesforceservice cloudexperience clouddata cloudagentforceeinstein ailightning flowsapexcrmsarchitecture designdata modelingbrdpocpre-salessolutions architectcrmSalesforceSFDCSolution ArchitectService CloudExperience CloudData CloudApexLightning FlowsEinstein AICRM

Deal Breakers

10+ years of experience in architecture roles, Lack of Salesforce certification (Architect/Consultant/Administrator)

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