Position Details
About this role
Starbucks is hiring a Shift Supervisor to lead each shift with craft and heart. The role focuses on coaching food and beverage preparation to standard recipes (including custom recipe changes), maintaining store standards for quality, cash handling, and safety/security, and delegating/coordinating team work.
Key Responsibilities
- Maintain regular attendance and punctuality and work flexible hours
- Meet store operating policies including cash handling and store safety and security
- Prepare and coach preparation of food and beverages to standard recipes or customized for customers
- Delegate tasks and coordinate work for two (2) or more employees
- Direct the work of others and support an effective team environment
Technical Overview
This is a non-technical retail leadership role centered on store operations execution, customer service, and coaching. No software tools or technical systems are specified in the provided posting text.
Ideal Candidate
The ideal candidate is an experienced retail shift lead with at least six months of customer-facing experience and experience delegating or coordinating tasks for multiple employees. They are punctual, dependable, skilled in cash handling and food/beverage preparation to standard recipes, and able to coach others in a fast-paced store environment.
Must-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Must have Six (6) months of experience in a position requiring constant interaction with customers, Must have at least six (6) months of experience delegating tasks to other employees and/or coordinating two (2) or more employees, Must be able to meet store operating policies and standards including cash handling and store safety and security
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