About this role
The Shipping & Receiving Supervisor coordinates inbound and outbound transportation operations, ensuring schedules, paperwork, and dispatching comply with DOT regulations and company procedures. They manage carriers, negotiate transportation rates, handle shortages and freight bill audits, and resolve transportation issues for suppliers and customers.
Key Responsibilities
- Manage and schedule outbound and inbound loads
- Coordinate shipping orders and common carrier setups
- Ensure DOT-compliant paperwork and accurate driver logs
- Audit freight bills and file claims for loss or damage
- Trace/expedite orders and document/resolve shortages with carrier compensation
Technical Overview
This role is logistics and transportation operations focused: dispatching carriers, routing orders with delivery instructions, setting delivery/receiving appointments and loading times, ensuring compliance with DOT regulations, and auditing freight bills. It also requires accurate management of driver logs and operational data using a data system, with reporting supported by Microsoft Office (Excel, Word, Outlook).
Ideal Candidate
The ideal candidate is a logistics-focused supervisor with at least 2 years of experience as a Production Manager (or equivalent) and strong knowledge of shipping/receiving operations. They understand DOT regulations, can dispatch and route inbound/outbound loads, audit freight bills, handle shortage documentation and inventory loss/damage claims, and use Microsoft Office tools (Excel, Word, Outlook) daily.
Must-Have Skills
Minimum of two years of experience as a Production Manager or equivalentWorking knowledge of Microsoft Office including ExcelWordand Outlook
Nice-to-Have Skills
Preferred experience and knowledge of UFP's organizationcultureand product linesPreferred bachelor's degree in a related discipline or equivalent
Tools & Platforms
Microsoft OfficeMicrosoft ExcelMicrosoft WordMicrosoft Outlookdata system
Required Skills
scheduling trucks and driversDOT regulationsinbound and outbound loadsshipping ordersS/R personnelcommon carrieroutside freight companiesmode of transportationcarrier selectionnegotiate ratesrouting of ordersdispatch carrierdelivery instructionspaperwork compliancedelivery / receiving appointmentsloading timesinternal UFP equipment and driversdriver logs accuracydatabaseshortage documentationfreight bills audits and approvalsfiles claims for loss or damage on inventoryorder tracing and expediting callsMicrosoft OfficeMicrosoft ExcelMicrosoft WordMicrosoft Outlook
Hard Skills
scheduling trucks and driverscoordination of outbound and inbound loadsDOT regulations compliancecompany rules compliancedepartmental expense controlverifying accuracy of driver's logsdriver logsdatabase managementshipping orders coordinationloading and shipping orders with S/R personnelcommon carrier load setupoutside freight companies coordinationinbound product storagedetermining mode of transportationcarrier selectionnegotiating rates for transportation servicesrouting coordination of ordersdispatching carrier with ordersdelivery instructions consistency with customer receiving timespaperwork compliance with Universal and DOT regulations and proceduresestablishing delivery/receiving appointmentsloading times for each carriermanaging internal UFP equipment and driversresolving supplier and customer transportation problemsdocumenting shortages on ordersinvestigating reasons for shortagesinforming carrier of shortage to get compensationfreight bill audits and approvals for paymentfiling claims for loss or damage on inventoryinventory loss/damage claims filingorder tracing and expediting callspreparing various reports and correspondencemanaging data on the data systemMicrosoft OfficeMicrosoft ExcelMicrosoft WordMicrosoft Outlook
Soft Skills
leadershipsupervisionproblem resolutionnegotiationcustomer servicecommunicationattention to detaildecision makingconflict resolutiontime management
Keywords for Your Resume
Shipping & Receiving SupervisorShipping Receiving Supervisorsupervisingscheduling trucksdriversDOT regulationsinbound loadsoutbound loadsshipping ordersS/R personnelcommon carrieroutside freight companiesmode of transportationcarrier selectionnegotiates ratesrouting of ordersdispatches carrierdelivery instructionsreceiving timesUniversal as well as DOT regulationsdelivery / receiving appointmentsloading timesinternal UFP equipmentdriver logsdatabasepaperworkshortage documentationfreight billsaudits and approves freight billsfiles claimsloss or damage on inventorytracing and expediting ordersMicrosoft OfficeMicrosoft ExcelMicrosoft WordMicrosoft Outlook
Deal Breakers
Minimum of two years of experience as a Production Manager or equivalent, Working knowledge of Microsoft Office including Excel, Word, and Outlook
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