Position Details

Type Not Specified

Experience mid

Exp. Years 3+ years

Education Bachelor's degree in Computer Science, Computer Engineering, Math, or equivalent professional experience

Category DevOps & SRE

About this role

Global Payments seeks a Site Reliability Engineer/DevOps Engineer to support ESRE services, build alerts and automation, and ensure 24/7 availability and operational readiness.

Key Responsibilities

Troubleshoot incidents and improve availability
Build alerts/automation for prevention and self-healing
Collaborate to plan and deploy product releases
Ensure 24/7 availability and operational readiness
Develop automated tests and deployments

Technical Overview

Role spans cloud infrastructure and automation with GCP/AWS, Terraform, Kubernetes, OpenShift, and multiple monitoring/logging tools; requires scripting and CI/CD experience.

Ideal Candidate

The ideal candidate is a mid-level Site Reliability Engineer with 3+ years of production support experience, strong AWS and cloud architecture knowledge, and hands-on experience with Kubernetes, Terraform, and CI/CD pipelines.

Must-Have Skills

3+ years of production support experienceExperience with elastically scalablefault tolerance cloud architecturesExperience with AWS (PaaS and IaaS)Experience with Windows and LinuxExperience with CI/CD conceptsExperience with Containerization like Docker

Nice-to-Have Skills

GCPTerraformKubernetesJenkinsAnsibleOpenShiftDatadogThousand EyesLogicMonitorLooker Studio

Tools & Platforms

Amazon Web ServicesGoogle Cloud PlatformKubernetesDockerTerraformJenkinsAnsibleOpenShiftDatadogThousandEyesLogicMonitorLooker StudioLogstashSplunk

Required Skills

Site Reliability EngineerSREAWSPaaSIaaSWindowsLinuxCI/CDDockerKubernetesTerraformAnsibleOpenShiftJenkinsDatadogThousand EyesLogic MonitorLooker Studio

Hard Skills

Site Reliability EngineerSREAmazon Web ServicesAWSPaaSIaaSWindowsLinuxCI/CDContinuous IntegrationContinuous DeliveryDockerKubernetesTerraformAnsibleOpenShiftJenkinsDatadogThousand EyesLogic MonitorLogstashSplunkLooker StudioGoogle Cloud PlatformGCP

Soft Skills

TroubleshootingProblem-solvingCross-team collaborationCommunicationAttention to detail

Industry & Role

Industry Fintech

Job Function Bridge development and operations to ensure highly available, resilient production systems.

Role Subtype Site Reliability Engineer

Tech Domains Amazon Web Services, Linux, Windows Server, Kubernetes, Docker, Terraform, Jenkins, Ansible, OpenShift, Google Cloud Platform

Keywords for Your Resume

site reliability engineersreawsamazon web servicespaasiaaswindowslinuxci/cdcontinuous integrationcontinuous deliverydockerkubernetesterraformansibleopenshiftjenkinsdatadogthousand eyeslogicmonitorlogstashsplunklooker studiogoogle cloud platformgcp

Deal Breakers

Must be authorized to work in the U.S.

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