Position Details
About this role
This role involves overseeing SaaS platform operations, ensuring system reliability, automating routine tasks, and managing incident resolution across legacy and modern systems.
Key Responsibilities
- Manage SaaS platform operations
- Lead incident management
- Automate operational tasks
- Ensure application reliability
- Collaborate with technical teams
Technical Overview
The technical environment includes SaaS platforms, mainframe technologies like COBOL and RPG, and modern frameworks such as Java, Angular, and .NET, with a focus on incident management, automation, and security.
Ideal Candidate
The ideal candidate is a mid-level operations manager with expertise in SaaS platform management, incident resolution, and automation, capable of leading cross-functional teams and managing both legacy and modern systems.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of SaaS operations experience, No leadership background, No familiarity with mainframe technologies, Inability to work in hybrid environment, No Bachelor's degree in Computer Science
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile