Position Details
About this role
This role involves leading a team of engineers to manage and optimize the company's server environment, ensuring operational excellence through governance, process improvement, and team development.
Key Responsibilities
- Lead and support engineering team
- Maintain team roadmaps
- Ensure SLA compliance
- Oversee incident/problem/change management
- Promote continuous process improvement
Technical Overview
Focus on infrastructure management, ITIL processes, incident/problem/change/vulnerability management, capacity planning, and monitoring tools.
Ideal Candidate
The ideal candidate is an experienced and collaborative SRE team manager with strong leadership skills, extensive knowledge of infrastructure management, and expertise in ITIL processes. They should have a proven track record of managing server environments and driving operational excellence.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of leadership experience, No ITIL certification, Inexperience with server environment management, Unwillingness to work in Sofia
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