Position Details
About this role
This role involves supporting and troubleshooting network, hardware, and software systems for a defense contractor at MacDill AFB, ensuring operational readiness and end-user support.
Key Responsibilities
- Troubleshooting technical issues
- Responding to support requests
- Installing and configuring software and hardware
- Maintaining inventory and licenses
- Supporting VTC equipment
Technical Overview
The position requires expertise in Windows operating systems, hardware repair, network troubleshooting, and data migration, supporting desktop, mobile, and VTC equipment.
Ideal Candidate
The ideal candidate is a mid-level IT support professional with experience in systems administration, hardware repair, and network troubleshooting, capable of supporting desktop and mobile devices in a defense environment.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of troubleshooting experience, No experience with Windows OS, No hardware repair skills, No customer support background
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