Position Details

Type Full-Time

Experience entry

Exp. Years At least two years customer service

Education High school education or equivalent

Category Sales & Business Development

About this role

This full-time Slot Host role supports Caesars Rewards enrollment and helps distribute coupons/prizes while maintaining a fun, safe casino atmosphere. The position emphasizes accurate data entry, preventing duplicate accounts, and strong guest-facing communication.

Key Responsibilities

Encourage guests to sign up for Caesars Rewards
Assist with coupon/prize distribution and promotions
Enter and edit new application sign-ups at the point of sale
Answer phones and follow provided scripts
Prevent duplicate accounts and maintain accurate tasks

Technical Overview

Work primarily involves administrative accuracy using data entry for Caesars Rewards applications and basic computer usage for hotel functions. The role relies on procedural scripts and fast transactional processing at the point of sale.

Ideal Candidate

The ideal candidate is a customer-service focused professional with at least two years of customer service experience and a valid Gaming License. They are comfortable with fast data entry for Caesars Rewards enrollment, can answer phones professionally, and can maintain a positive, energetic presence in a busy casino environment.

Must-Have Skills

Education: High school education or equivalentExperience: At least two years customer serviceGaming License requiredability to provide excellent customer serviceability to provide Caesars Rewards and complete understanding of Caesars Rewardsproficient in data entry of all new applicationsEnter and edit data quickly (mainly new application sign-ups)Prevent duplicate accounts being givenmust be over 21 years of age to work on casino floor

Tools & Platforms

computer (hotel functions)

Required Skills

Caesars Rewards enrollment supportcoupon/prize distributiondata entryphone answeringprevent duplicate accountsmulti-taskinghotel functions on the computerpublic speakinginventory of supplies

Hard Skills

Caesars Rewards enrollment supportcoupon/prize distributiondata entryapplications sign-ups processingphone answeringscript recitationprevent duplicate accountsmulti-taskingbasic job knowledgehotel functions on the computerguest servicepublic speakinginventory of supplies

Soft Skills

excellent customer servicecommunication skillsobservation skillseasygoing demeanorconsistently positive attitudemulti-task orientedself-motivatedstressful situations handling professionallypatience when dealing with guestspleasant and outgoing attitudepositive and energetic personalityprofessionalism during guest and employee interactions

Certifications

Required

Gaming License

Industry & Role

Industry Retail

Job Function Support Caesars Rewards enrollment and guest services as a Slot Host.

Role Subtype Customer Service Rep

Keywords for Your Resume

Slot HostFull TimeCaesars Rewardscouponprize distributiondata entryapplicationsprevent duplicate accountsanswer phonesscript providedmulti-taskhotel functions on the computergaming licensecustomer servicepublic speakingtelephoneinventory of suppliesstressful situations

Deal Breakers

Gaming License required, Must be over 21 years of age to work on casino floor, At least two years customer service

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