✦ Luna Orbit — IT Support & Helpdesk

Software Developer, Junior, Part-Time

at DeVillier's Technology Solutions

📍 Anywhere Remote Posted March 02, 2026
Apply Now → ← Browse All Jobs

Position Details

Type Not Specified
Experience entry
Exp. Years 1-3 years
Education Associate's degree or Bachelor's degree in a computer science related field
Category IT Support & Helpdesk

About this role

An entry-level remote IT support technician role supporting small business clients across Washington, focusing on hardware, software, and Microsoft 365 issues.

Key Responsibilities

  • Provide Tier 1 support
  • Troubleshoot hardware/software
  • Support Microsoft 365
  • Travel to client sites
  • Manage service tickets

Technical Overview

Provides Tier 1 and Tier 2 support for Windows systems, Microsoft 365, and hardware troubleshooting, with travel to client sites as needed.

Ideal Candidate

The ideal candidate is an entry-level IT support technician with a degree in a computer science field, strong knowledge of Windows and Microsoft 365, and the ability to troubleshoot hardware and software issues remotely within Washington.

Must-Have Skills

Associate or Bachelor’s degree in a computer science related fieldStrong understanding of Windows operating systemsMicrosoft 365 supportHardware troubleshooting

Nice-to-Have Skills

Experience with Tier 1 and Tier 2 supportTravel experience within WashingtonExperience with service ticketing systems

Tools & Platforms

AutotaskMicrosoft 365WindowsLinuxAndroid Studio

Required Skills

WindowsMicrosoft 365hardware supporttroubleshootingdata transfernetwork supportActive Directoryhelpdeskremote support

Hard Skills

WindowsMicrosoft 365Hardware supportTroubleshootingData transferNetwork supportMicrosoft OfficeActive Directory

Soft Skills

communicationproblem-solvingcustomer servicetechnical supportteamwork

Industry & Role

Industry IT Services
Job Function IT support and troubleshooting

Keywords for Your Resume

IT Support TechnicianWindowsMicrosoft 365Hardware supportTroubleshootingData transferNetwork supportActive DirectoryTier 1 supportTier 2 supportRemoteHelpdeskCustomer serviceTechnical supportAutotaskHardware troubleshootingIT supportRemote supportTier 1Tier 2

Deal Breakers

Lack of degree in a relevant field, No experience with Windows or Microsoft 365, Unwillingness to travel within Washington

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